BEE HONG Fong
Summary
A dynamic professional with a proven track record at Turck Banner Singapore Pte Ltd, I excel in enhancing sales performance and customer satisfaction through effective negotiation and sales strategy development. Leveraging strong client relationships and administrative prowess, I've significantly contributed to sales growth and operational efficiency, embodying exceptional communication and strategic planning skills.
Overview
37
37
years of professional experience
Work History
Sales Support Executive
Turck Banner Singapore Pte Ltd
04.2010 - 12.2024
- Facilitated smooth communication between sales executives and clients, ensuring timely responses to queries.
- Developed strong client relationships through prompt communication and excellent service quality.
- Boosted sales performance by providing efficient administrative support to the sales team.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
Administrative Officer
Okato Shoji Singapore Pte Ltd
10.1992 - 09.2009
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Junior Secretary
Impression Jewellery Singapore Pte Ltd
10.1989 - 09.1992
- Expedited invoice processing by accurately entering data into financial software programs.
- Enhanced office efficiency by organizing and maintaining filing systems for both physical and digital documents.
- Optimized meeting room usage by managing reservations effectively to prevent double bookings or conflicts.
- Developed relationships with external vendors and suppliers to ensure delivery of high-quality products at competitive prices.
- Contributed to successful project completion by providing administrative support and assisting with task coordination among team members.
- Assisted in the preparation of presentation materials, contributing to successful meetings and conferences.
Customer Service Representative
BMC Commercial Training Centre
10.1987 - 09.1989
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
No Degree - N Level
Tiong Bahru Secondary School
11-1986
Skills
- Effective negotiation
- Sales presentations
- Sales strategy development
- Sales reporting
Timeline
Sales Support Executive
Turck Banner Singapore Pte Ltd
04.2010 - 12.2024
Administrative Officer
Okato Shoji Singapore Pte Ltd
10.1992 - 09.2009
Junior Secretary
Impression Jewellery Singapore Pte Ltd
10.1989 - 09.1992
Customer Service Representative
BMC Commercial Training Centre
10.1987 - 09.1989
No Degree - N Level
Tiong Bahru Secondary School
Similar Profiles
Eric TanEric Tan
Private Hirer Driver at TADA Singapore Pte Ltd / Grab Singapore Pte LtdPrivate Hirer Driver at TADA Singapore Pte Ltd / Grab Singapore Pte Ltd
Nishant MaheshwariNishant Maheshwari
Sr Technical Delivery Manager at HCL Singapore Pte Ltd ( Client : DBS Singapore , UOB Singapore)Sr Technical Delivery Manager at HCL Singapore Pte Ltd ( Client : DBS Singapore , UOB Singapore)
Stephanie ChengStephanie Cheng
Admin Director at ENOTECA CO., LTD SINGAPORE BRANCH / ENOTECA SINGAPORE PTE. LTD.Admin Director at ENOTECA CO., LTD SINGAPORE BRANCH / ENOTECA SINGAPORE PTE. LTD.