Araya Photirat
Channel Account Manager
Summary
Ambitious Partner handles multiple cases and maintains compliance with regulatory bodies. Offers strengths in partnership development and mentoring staff. Talented Partner Experience 3 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Google SEA Partner Development Advisory
Concentrix Pte. Ltd
04.2022 - Current
- Developed and executed partner strategies resulting in a 30% increase in partner-sourced revenue within the first year
- Define and execute joint sales and go to for SEA market programs. Evaluate partner business performance and map partner capabilities/priorities with Google's goals and strategies to meet annual business goals
- Led partner training and enablement programs, increasing partners' product knowledge and market expertise
- Champion in partner Differentiation, overachieved 230% for past 1 years+
- Drive regular business reviews with key partners and Google leadership to identify growth opportunities.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Monitored partner performance and provided feedback on areas of improvement.
- Prepared and presented reports on status of projects and initiatives.
Partner Advisory
Google Partner Advisory
08.2021 - 04.2022
- Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and leverage feedback
- Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to the client and internal teams
- Facilitate and drive calls with channel partners to share best practices, communicate and drive channel programs and strategic growth opportunities to expand business
- Ensure value visible to client by sharing insights with proactive engagement on key initiatives â Maintain a high level of CRM hygiene to ensure all relevant data is captured in a timely and consistent
Account Manager
GMO GlobalSign Pte. Ltd
08.2019 - 05.2021
- Generating new sales for Singapore by providing solutions to address client business needs o Specialized in Financial & Property Market o Primarily Focus in Emerging Market (Thailand, Myanmar, Laos) Specialized in SSL
- Customized Document Signing Solution Sourcing & Recruitment of new business partners
- Develop and maintain effective relationship with both partners and client. Spearhead various new business initiative to improve Go-To-Market in Singapore (Singpass) Provide training to partners / clients
- Identified key entry points to enhance market penetration and maximize returns.
- Partners Acquisition in respective countries to enter the market
- Achieve an average of $735,000 sales volume yearly
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Business Development Executive & Product Manager
PropEase Technologies Pte. Ltd
09.2017 - 05.2019
- Work closely with team to conceptualize, develop and provide innovative product and solutions to address property market needs
- Accounting for defining and driving adoption of the most valuable solutions (both, customer facing and behind the scene platform enhancements) addressing our customer's needs and problems
- Conduct research on existing prop-tech products UI/UX and incorporating the results into improving the existing products
- Responsible for creating pitch deck for developer, management & owners â Manage and liaise with app developer teams to ensure that projects are delivered on time in a cost-effective and efficient manner â Perform in-depth penetration testing on both IOS & Android according to the user acceptance criteria and other functional / non-functional requirements
- Manage any change requests in any specifications required during the project delivery phase â Provide technical support to property developer and management on web & application
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Business Development Executive
Seristine Pte. Ltd
06.2016 - 09.2017
- Conduct market research on property & agriculture market.
- Create pitch desk â Research about various Venture Capitalist in AgFunder and identify potential investors to collaborate the company â Coordination and management of meeting between stakeholdersâ meeting/conferences.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Assisted to bring in an investment deal worth USD$50,000.
Sales Executive
Wingon Rice Trading Co. Ltd
02.2015 - 12.2015
- Creation / maintenance of Purchase Order and Coordination and management of meeting between stakeholder meeting / conferences
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Assisted to bring in largest case of the year ($1 million USD) sale with a China customer.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
BBA - Business Management
University College of Dublin
Singapore 04.2016 - 04.2020
Skills
Business Development
Partner Management
Team Management
SaaS
Settlement Negotiation
CRM
Go-To-Market Strategy
Certification
Google Cloud Digital Leader
Google Digital Cloud Leader
Knowledge of cloud computing basics and how Google Cloud products and services can be used to achieve an organization’s goals.
Timeline
Google Cloud Digital Leader
07-2022
Google SEA Partner Development Advisory
Concentrix Pte. Ltd
04.2022 - Current
Partner Advisory
Google Partner Advisory
08.2021 - 04.2022
Account Manager
GMO GlobalSign Pte. Ltd
08.2019 - 05.2021
Business Development Executive & Product Manager
PropEase Technologies Pte. Ltd
09.2017 - 05.2019
Business Development Executive
Seristine Pte. Ltd
06.2016 - 09.2017
BBA - Business Management
University College of Dublin
04.2016 - 04.2020
Sales Executive
Wingon Rice Trading Co. Ltd
02.2015 - 12.2015