Summary
Overview
Work History
Education
Skills
Timeline
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Aorm Kamonchanok

Singapore

Summary

Experienced Account Manager and Technical Solutions Consultant with a strong background in robotics, software sales and customer success. Skilled in building relationships, devising solutions, and delivering presentations to solve customer challenges related to observability and DevSecOps. Passionate about learning new technologies, collaborating with teams, and driving customer satisfaction. Proven ability to articulate value propositions, lead product demonstrations, and support evaluations while working effectively with both technical and non-technical stakeholders.

Overview

6
6
years of professional experience

Work History

Robotics Sales & Business Development

KABAM PTE LTD
04.2024 - Current


  • Responsible for managing the Singapore, Australia, and Thailand markets, driving sales and proposals for mid to long-term projects with deal sizes ranging from $150,000 to $2,000,000.
  • Collaborated closely with Customer Success teams to enhance client satisfaction by effectively communicating the value of our products and services.
  • Led pre-sales discovery sessions and developed tailored solutions to meet clients’ technical and business needs, including cloud-based architectures and DevSecOps practices.
  • Managed CRM systems to streamline the sales process, ensuring timely follow-ups and increased client engagement.
  • Delivered compelling product presentations and demonstrations to both new and existing clients, clearly articulating our value proposition.
  • Partnered with Product teams to share customer feedback and feature requests, directly contributing to product enhancements.
  • Supported customers through evaluations and trials, ensuring successful adoption and seamless integration of solutions.

ACCOUNT MANAGER

RS COMPONENTS
09.2023 - 03.2024
  • Developed tailored account strategies and solutions for key customers in APJ, identifying opportunities to enhance observability and security practices using RS Components’ product catalog.
  • Actively participated in customer evaluations, trials, and technical presentations to ensure alignment with client needs and successful product adoption.
  • Provided in-depth product knowledge and technical demonstrations to drive customer engagement and retention.
  • Collaborated closely with cross-functional teams to resolve customer issues and ensure timely resolution.

ACCOUNT EXECUTIVE

MIGHTY JAXX INT. PTE. LTD
01.2021 - 08.2023
  • Acted as the primary point of contact for clients, ensuring strong, lasting relationships and ongoing support.
  • Managed end-to-end client success, from initial negotiations to post-sales support, ensuring smooth product onboarding and technical issue resolution.
  • Provided regular updates on account activities, using customer feedback to inform product improvements and enhancements.
  • Delivered product demonstrations and presentations to effectively communicate product benefits to potential clients.

FLIGHT ATTENDANT

SINGAPORE AIRLINES
05.2019 - 12.2020
  • Delivered exceptional customer service, ensuring passenger safety and satisfaction while managing diverse passenger needs.
  • Collaborated with team members to address in-flight challenges and maintain high standards of service.

Education

BACHELOR OF ARTS - British and American Studies

THAMMASAT UNIVERSITY

Skills

  • Technical Skills: DevOps, Application Development, Product Demos
  • Tools & Platforms: CRM Systems, Data Analytics Tools, Microsoft Office Suite
  • Communication: Strong written and verbal communication skills, comfortable with technical presentations and customer interactions
  • Customer Success: Account Management, Relationship Building, Pre-Sales Support, Post-Sales Support, Negotiations, Strategic Planning, Solution Selling

Timeline

Robotics Sales & Business Development

KABAM PTE LTD
04.2024 - Current

ACCOUNT MANAGER

RS COMPONENTS
09.2023 - 03.2024

ACCOUNT EXECUTIVE

MIGHTY JAXX INT. PTE. LTD
01.2021 - 08.2023

FLIGHT ATTENDANT

SINGAPORE AIRLINES
05.2019 - 12.2020

BACHELOR OF ARTS - British and American Studies

THAMMASAT UNIVERSITY

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Aorm Kamonchanok