Antonio Afrizal
Summary
Dynamic and results-oriented professional with experience at LiHO and J&W, excelling in customer service and technical troubleshooting. Demonstrated ability to enhance sales through personalized service and solve complex equipment malfunctions. Adept at fostering teamwork and maintaining high standards of cleanliness and organization. Proven track record of contributing to positive work environments and achieving significant improvements in customer satisfaction.
Overview
3
3
years of professional experience
Work History
Bubble Tea Barista
LiHO
08.2024 - 11.2024
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Technician's Assistant
J&W
04.2024 - 08.2024
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Replaced worn or broken parts on machines and equipment.
- Detected and repaired machinery faults using electrical and manual testing methods.
Florist
Jimei Flower
11.2021 - 12.2021
- Prepared potted plants and bouquets based on customer requirements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
Education
- - Electronics Engineering
ITE College Central
2 Ang Mo Kio Dr, Singapore 567720Skills
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Cleaning and sanitizing
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Indonesian
Intermediate (B1)
Timeline
Bubble Tea Barista
LiHO
08.2024 - 11.2024
Technician's Assistant
J&W
04.2024 - 08.2024
Florist
Jimei Flower
11.2021 - 12.2021
- - Electronics Engineering
ITE College Central
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