Summary
Overview
Work History
Education
Skills
Eligible To Work In Singapore
Total Years Of Experience
Personal Information
Timeline

Aniah Kamdan

Civil Aviation
Pasir Ris

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience
2
2
Languages

Work History

Ground Operation Monitoring Agent

Civil Aviation Authority
05.2023 - 04.2025
  • Monitoring operational situations to uphold safety and security screening standards.
  • Ensure compliance with safety regulations in all operational areas.
  • Supervise facility operations at the airport and other locations.
  • Streamlined internal processes for improved efficiency and productivity within the agency
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions

Leading Stewardess

Singapore Airlines
03.1995 - 03.2022
  • Complex leader on flights for the Premium Economy and Economy class cabins
  • Responsible for ensuring the safety and comfort of passengers during flight
  • Supervised 2-5 junior crew on each flight to provide excellent service to passengers
  • Served the Suites, First Class and Business class as a senior crew
  • Cared for welfare of crew during the course of flight
  • Support and actively promote Company initiatives
  • A volunteer with the Care Ambassador Programme in 2020 during the beginning of pandemic.
  • Provided personalized care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations
  • Contributed to team success by cross-training in various roles, increasing overall efficiency and adaptability within the crew
  • Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols
  • Promoted guest loyalty through attentive service paired with genuine warmth at every touchpoint throughout their flight experience
  • Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures

Education

GCE 'O' Level or equivalent - Civil Aviation

Yuhua Secondary, Singapore

Skills

problem solving and decision making

undefined

Eligible To Work In Singapore

Yes

Total Years Of Experience

27

Personal Information

  • Relocation: Pasir Ris - Tampines - Changi Airport
  • Citizenship: Singaporean
  • Date of Birth: 12/06/74

Timeline

Ground Operation Monitoring Agent - Civil Aviation Authority
05.2023 - 04.2025
Leading Stewardess - Singapore Airlines
03.1995 - 03.2022
Yuhua Secondary - GCE 'O' Level or equivalent, Civil Aviation

Similar Profiles

CREATE PROFILE
Aniah KamdanCivil Aviation