Sri Juwita Jaafar
Summary
Public relations officer with experience. My professional strengths in engagement in oral & written communication, problem-solving and interpersonal skills are excellent. Ability to build and maintaining strong relationships with stakeholders, clients including overall project teams & management staff. PMP Certified Project Manager seeking experience developing my enhanced skills.
Overview
19
19
years of professional experience
Work History
Public Relations Officer
Koh Kock Leong Enterprise Pte Ltd
01.2025 - Current
- Coordinate with LTA and stakeholders within the project zone to ensure timely engagement and effective dissemination of circulars related to construction activities.
- Handle and resolve public and resident feedback by working closely with internal teams to address concerns promptly and professionally.
- Prepare weekly and monthly engagement reports, presentation slides, and materials for submission to government agencies and project stakeholders.
- Attend coordination meetings with contractors and internal teams to align communication strategies and site work updates.
- Support and organize community engagement activities and facilitate stakeholder site visits to enhance transparency and public trust.
Public Relations Officer
China Construction South Pacific Development(PL)
12.2023 - 12.2024
- Collaborate with external parties such as government agencies (e.g. LTA), clients, residents, the public, and internal project teams to build and maintain strong, effective relationships.
- Prepare and disseminate circulars and notices to inform residents and stakeholders of ongoing or upcoming work activities in the surrounding area.
- Compile and submit weekly and monthly engagement reports to government authorities, including the preparation of presentation materials for official meetings.
- Address public and stakeholder feedback promptly and constructively, ensuring clear communication both internally and externally.
- Liaise closely with contractors and relevant teams to proactively manage and resolve complaints arising from construction activities, minimizing disruption and enhancing public trust.
- Plan and coordinate events and engagement activities for the project team to foster collaboration and morale.
- Handle clerical and administrative duties such as visitor reception, meeting coordination, appointment scheduling, office maintenance, and staff attendance tracking via the time management system.
Senior Public Relations Officer
Wai Fong Construction
09.2022 - 09.2023
- Collaborate with external parties such as government agencies, clients, public and internal teams and maintain a good relationship. To prepare and disseminate the circulars to notify the residents and stakeholders of the work activities nearby.
- Prepare weekly/monthly engagement reports for submission to LTA, prepare presentation slides for government meetings.
- Address feedback from the stakeholders, public and other parties, aims to positively handle and communicate information internally and externally. Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities.
- Plan and organize events for the project team regularly. Perform clerical and administrative tasks, including welcoming and directing visitors, coordinating meetings and appointments, office maintenance and attendance checking on the time management system.
- Filing and maintaining up-to-date file records to enable quick retrieval.
- Contract J103 Design & Construction of Hong Kah and Corporation Station and viaduct JRL
Public Relations Officer
Logistics Construction P.L
09.2021 - 09.2022
- Prepare and disseminate the circulars to notify the residents and stakeholders of nearby work activities. Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure the smooth execution of works. Prepare and submit reports pertaining to public relations activities.
- Attend feedback calls and works closely with the operation team to address the feedback. Collaborate with external parties such as government agencies, clients, public and internal teams and maintain a good relationship.
- Prepare weekly/monthly engagement reports for submission, presentation slides for government meetings.
- Address feedback from the stakeholders, public and other parties, aims to positively handle and communicate information internally and externally. Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities.
- New Erection Of 6-Storey Annex Block And 2 Nos Of 1 Storey Standalone Electrical Substations on Lots 01853c, 02173c,04883p, 04884t Pt Mk at Sealand Road.(Changi Planning Area)
Public Relations Officer /Admin
Meinhardt Group
01.2018 - 08.2021
- Coordinate work activity with Project Team. Manage project administrative tasks, updating and tracking project documentation.
- Attend Monthly Progress meetings, prepare minutes and take minutes. Coordinate with the governing board for approval of the site work schedule. Liaise with the contractor about all site works progress.
- Manage all feedback and records received from residents. Resolve conflicts and attend community engagement.
- Distribute Notification Letter Notices on Pipe Laying work schedule. Prepare Implementation Strategy & Pipe Laying Work Process.
- Watermains Pipe Replacement Package 3. (WMP3) PUB Main Consultant for Watermain Pipe Replacement Project. Pipe Laying works replacing the water mains pipe.
Admin Executive
A.P Crest P.L
12.2006 - 02.2018
- Prepare reports for a wide variety of company departments, and human resources, using the entire Microsoft suite of software. Manage office operations preparing a tender submission for projects tendered.
- Initiate a new filing system on the cloud to gain optimal accessibility of information. Organize group meetings and seminars at the headquarters location. Write all routine executive office correspondence. Maintain files and contact lists on all executive mobile devices.
- Organized on-site meeting arrangements and schedules. Initiated a travel expense filing system with Excel spreadsheets. Made travel arrangements for executives and update.
Education
PSLE -
CES Workplace Literacy & Numeracy Competency - Reading
Skills
- Safety Coordinator (WSH)
- Communication Relationship Management
- Learning Personal Development
- Problem Solving Decision Making
- Workplace Info Com Technologies
- Certified Service Professional Programme
- Personal Effectiveness
- Office Software Applications 2003 –2010
- Project Management Professional (PMP)
- Web Design Skills
- Supervise Construction Work (WSH)
Availability
Immediate
Timeline
Public Relations Officer
Koh Kock Leong Enterprise Pte Ltd
01.2025 - Current
Public Relations Officer
China Construction South Pacific Development(PL)
12.2023 - 12.2024
Senior Public Relations Officer
Wai Fong Construction
09.2022 - 09.2023
Public Relations Officer
Logistics Construction P.L
09.2021 - 09.2022
Public Relations Officer /Admin
Meinhardt Group
01.2018 - 08.2021
Admin Executive
A.P Crest P.L
12.2006 - 02.2018
CES Workplace Literacy & Numeracy Competency - Reading
PSLE -
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