Amelissa Tan

Event: Conference (Google Summit, Asia Tech X SG, Asian Patent Attorneys Association Council Meeting)

Position: Security Coordinator

• Implemented event protocols to maintain safety and security of all attendees.
• Latched safety gate after guests entered and exited to avoid unauthorized access to ballroom.
• Responded to inquiries from attendees and addressed any issues or complaints.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Facilitated effective communication between staff members using two-way radios or other devices during events.
• Welcomed guests to events, checked invitations, and oversaw proper seating.

Event: Carnival ( i Light Singapore, GastroBeats)

Position: Event Coordinator

• Managed inventory and resources effectively, preventing shortages during crucial moments in events.
• Planned and maintained event timelines to track milestones and successfully reach event goals.
• Aided in theregistration process for attendees, ensuring an efficient check-in experience for all guests.
• Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.

• Cultivated warm relationships with regular customers.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.