Summary
Work History
Education
Skills
Accomplishments
Timeline
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Alya Qaisara Binte Jumari

Summary

Dedicated and dynamic, excelled as a Part-time Service Crew at Swensens, significantly enhancing customer satisfaction through exceptional service and teamwork. Mastered multitasking in high-pressure environments and upheld stringent food safety standards. Demonstrated prowess in customer service (soft skill) and cleaning protocols (hard skill), embodying a strong work ethic and effective communication.

Work History

Part-time Service Crew

Swensens
Singapore Jurong Point
10.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Education

Logistics And Supply Chain Management

ITE College East

Secondary School -

Juying Secondary School
Pioneer
12.2023

Primary School -

Frontier Primary School
Jurong
12.2019

Skills

  • Customer Service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong Work Ethic
  • Closing Duties

Accomplishments

Throughout my education, I’ve been recognized for my dedication, receiving awards like the ‘Responsibility, Gratitude, and Respect’ award in secondary school. My involvement in AVIT and Media Club CCA helped me develop skills in video editing, logistics, and public speaking. Now, as a Higher Nitec student in Logistics & Supply Chain Management, I’m gaining expertise in document handling, warehouse management, and presentation skills, all preparing me for adulthood.

Timeline

Part-time Service Crew

Swensens
10.2023 - 12.2023

Logistics And Supply Chain Management

ITE College East

Secondary School -

Juying Secondary School

Primary School -

Frontier Primary School
Alya Qaisara Binte Jumari