Allan Tan
Human Resource Manager
Summary
Dynamic leader with a proven track record at Shopee Singapore, adept in strategic HR management and commercial growth, achieving a consistent fill rate of 95%. Skilled in problem-solving and excellent communication, I excel in driving operational excellence and developing talent, ensuring alignment with business goals and fostering a high-performance culture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head of People Shopee Warehouse and SPX Xpress
Shopee Singapore Pte Ltd
02.2022 - Current
- Lead multiple HR functions supporting high functioning teams within Shopee Singapore's Warehouse and SPX Xpress businesses.
- Administered HR policies, processes and systems to drive a high performing and safe working experience for our operation teams
- Oversee the Facilties and Safety team on the ground to ensure employees are working in a safe and sustainable environment
- Lead the Recruitment teams for both businesses ensuring fill rate consistently high at 95%
- Lead the People Engagement team, working with Shopee's Regional team to engage employees thru multiple celebrations yearly and ensuring employee satisfaction thru engagement surveys and pulse checks. Drive strong company cultures and championing values of the organization
- Overall HRBP Lead for all Shopee SG Commercial, Regional and Operation teams with 7 HRBPs covering a total of more than 1000 employees and reporting directly to the Vice President office.
- Strategic planning and headcount optimizing expand company growth aligned with business directions
- Lead investigator in multiple high profile disciplinary cases in the organization, key liaison person between company and Singapore Police Force and Ministry of Manpower to ensure business operates according to local law and regulations
- Compensation and Benefits expert, championing equality for all employees. In charge of senior promotions within the company. Key person in charge of Yearly performance appraisal and salary calibration with the Regional People Team and working closely with senior management on fair compensation for employees.
- Talent management expert, develop and curate learning and development programs and resources to grow our employees hard and soft skills, building key talent pipelines and developing career progression opportunities for high performing employees
- Data driven and possess strong experience in both business and organization needs to create a balanced organization
Shopee Supermarket Commercial Lead
Shopee Singapore
09.2018 - 01.2022
- Leading both the Merchandising and Shop Management team at Shopee, working closely with our suppliers and brands to grow their online business with end to end solutions and growing the businesses from 0 to where it is today
- Developed and executed strategic plans for business growth, process improvement, driving operational excellence across the business
- Holds the P&L of the business and ensuring YoY growth
Category Manager (Mother & Baby)
Shopee Singapore
08.2017 - 09.2019
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation and order growth
- Managed a diverse portfolio of brands and products, ensuring optimal mix between high-margin items and cost-effective options for customers
- Mentored junior team members in category management best practices, contributing to a high-performing and collaborative work environment
Sponsorship Executive
Mummys Market Pte Ltd
11.2015 - 06.2017
- Administered invoicing processes to ensure accurate billing and timely receipt of sponsorship payments.
- Provided guidance to junior team members in managing day-to-day tasks related to sponsorship accounts management.
- Assisted in the development of customized proposals tailored to potential sponsors'' marketing objectives and budgets.
- Participated in industry conferences and networking events to expand professional network and identify potential leads for new partnerships.
Key Account Manager
Qoo10 Singapore
01.2015 - 11.2015
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Education
Diploma - Business Administration And Tourism
Management And Development Institute of Singapore
12.2011
Skills
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Written Communication
Critical Thinking
Interpersonal Communication
Analytical and Critical Thinking
Certification
IHRP-Certified Associate
Timeline
IHRP-Certified Associate
05-2023
Head of People Shopee Warehouse and SPX Xpress
Shopee Singapore Pte Ltd
02.2022 - Current
Shopee Supermarket Commercial Lead
Shopee Singapore
09.2018 - 01.2022
Category Manager (Mother & Baby)
Shopee Singapore
08.2017 - 09.2019
Sponsorship Executive
Mummys Market Pte Ltd
11.2015 - 06.2017
Key Account Manager
Qoo10 Singapore
01.2015 - 11.2015
Diploma - Business Administration And Tourism
Management And Development Institute of Singapore