Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aeona Patrishe Desteny Mchale

Aeona Patrishe Desteny Mchale

Singapore

Summary

Dynamic, customer-focused professional with a strong background in office administration and food and beverage service. Recognized for fostering an engaging and welcoming atmosphere while consistently delivering exceptional customer experiences, even in high-pressure situations. Proficient in multitasking, problem-solving, and swiftly adapting to new environments. Committed to infusing positive energy and outstanding service into every customer interaction to ensure satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Service Crew

Carrotsticks @ Stanley
01.2024 - 10.2024
  • Effective team collaboration
  • Secure cash handling and payment management
  • Professionalism and positivity at all times
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.

Receptionist

THE ENGLISH HOUSE
07.2023 - 01.2024
  • Managed front desk operations, ensuring efficient visitor check-in and customer service support.
  • Coordinated scheduling for appointments, optimizing daily workflow and reducing wait times.

Hotel Front Desk Receptionist

LION PEAK HOTEL PTE LTD
07.2022 - 02.2023
  • Warm and professional greeting of visitors
  • Handling phone calls and inquiries courteously
  • Efficiently managing various tasks simultaneously

Restaurant Hostess

Supply & Demand
12.2021 - 06.2022
  • Greeted and seated guests, ensuring positive first impressions and smooth transitions.
  • Managed reservation systems, optimizing table turnover and enhancing guest flow.
  • Handled guest inquiries and complaints, delivering prompt resolutions to enhance satisfaction.

Education

High School Diploma -

PING YI SECONDARY SCHOOL
Singapore
12-2021

Certificate - IGCSE

Psb Academy
Singapore
09-2025

Certificate - Foundation in Engineering & Technology

PSB ACADEMY
Singapore
09-2025

Skills

  • Experienced with Word, Excel, PowerPoint, and Outlook
  • Effective organizational skills
  • Strong time management skills
  • Effective verbal and written communication
  • Customer service orientation
  • Food safety and hygiene knowledge
  • Teamwork and collaboration
  • Ability to remain calm under pressure

Languages

English
Bilingual or Proficient (C2)

Timeline

Service Crew

Carrotsticks @ Stanley
01.2024 - 10.2024

Receptionist

THE ENGLISH HOUSE
07.2023 - 01.2024

Hotel Front Desk Receptionist

LION PEAK HOTEL PTE LTD
07.2022 - 02.2023

Restaurant Hostess

Supply & Demand
12.2021 - 06.2022

High School Diploma -

PING YI SECONDARY SCHOOL

Certificate - IGCSE

Psb Academy

Certificate - Foundation in Engineering & Technology

PSB ACADEMY

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Aeona Patrishe Desteny Mchale