Accel Ching
Summary
Dynamic and results-driven professional with experience at Asiantech Global Pte Ltd, specializing in network infrastructure setup and troubleshooting. Proven ability in problem-solving and effective communication, complemented by technical skills in networking and RPA tools. Committed to delivering exceptional service and enhancing operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Product Technician
Asiantech Global Pte Ltd
03.2023 - 07.2023
- Set up and configured network infrastructure using EnGenius and Ruijie products including routers, switches, and access points
- Performed firmware updates, functionality tests, and resolved basic network issues before deployment
- Customized network configurations to meet client requirements and supported demo/test environments for system validation
Part-Time Food Runner
The Ritz-Carlton, Millenia Singapore
03.2021 - 04.2023
- Deliver food from the kitchen to tables quickly and accurately.
- Double-check dishes to ensure they match the order.
- Assist servers by refilling drinks or clearing plates when needed.
- Communicate any delays or issues with the kitchen or servers.
- Maintain cleanliness in the expo line and service areas.
- Help with table setup and restocking service stations.
Maintenance /IT Technical Support Intern
Infospace Pte Ltd
11.2022 - 02.2023
- Performed daily backup tracking and monitoring
- Managed and responded to internal and external emails
- Provided customer support
- Handled ad-hoc technical/admin duties
- Participated in RPA (Robotic Process Automation) project
Senior Crew Member
Udders Ice Cream (Novena) Pte Ltd
07.2020 - 12.2021
- Delivered excellent customer service and handled feedback or complaints professionally.
- Managed cashier duties using POS system and ensured accurate end-of-day reconciliation.
- Assisted with stock checks, inventory restocking, and product display.
- Ensured outlet cleanliness and maintained food hygiene standards.
- Supported opening and closing procedures, including daily prep and reports.
- Helped train new staff on SOPs, service protocols, and brand values.
Education
Diploma in Cybersecurity And Digital Forensics
Nanyang Polytechnic
03-2023
GCE 'O' Levels
Bendemeer Secondary School
11-2020
Skills
Technical
- Networking
- Troubleshooting
- Microsoft Office
- RPA Tools
Soft Skill
- Communication
- Problem-Solving
- Time Management
- Team Collaboration
- Prioritization
Timeline
Product Technician
Asiantech Global Pte Ltd
03.2023 - 07.2023
Maintenance /IT Technical Support Intern
Infospace Pte Ltd
11.2022 - 02.2023
Part-Time Food Runner
The Ritz-Carlton, Millenia Singapore
03.2021 - 04.2023
Senior Crew Member
Udders Ice Cream (Novena) Pte Ltd
07.2020 - 12.2021
Diploma in Cybersecurity And Digital Forensics
Nanyang Polytechnic
GCE 'O' Levels
Bendemeer Secondary School