Abdul Qadir Bin Zailani
Summary
Amiable Engineering Student good at communicating with technical colleagues and non-technical customers alike. Deftly translates complex engineering ideas into laymen's terms and vice versa. Contributes to projects by providing streamlined, clear communication channels for all stakeholders.
Punctual and efficient Rider known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
8
8
years of professional experience
Work History
Delivery Rider
GRAB
08.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Intern
GSK Glaxo Smith Kline
08.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Attractions Operator
Universal Studios Singapore
05.2023 - 07.2023
- Contributed to a positive work environment by collaborating effectively with team members and supervisors.
- Served as a knowledgeable resource for guests seeking information about park attractions, events, and amenities.
- Upheld strict safety standards, adhering to all relevant guidelines and regulations at all times.
- Demonstrated adaptability by quickly learning new attraction systems as they were introduced into the park''s lineup.
- Enhanced guest experience by operating attractions safely and efficiently.
- Played an active role in emergency response efforts during incidents within the park, prioritizing guest safety above all else while following established protocols.
- Managed wait times effectively by implementing efficient boarding procedures and maintaining consistent ride operation speeds.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Managed crowd control during peak times, implementing strategies to alleviate congestion and ensure that guests had an enjoyable experience throughout their visit.
Delivery Rider
FOODPANDA
12.2018 - 08.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
Intern
Ube Kosen
10.2018 - 12.2018
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Had to learn Japanese due to language barrier
Retail Sales Associate
SPORTSLINK
09.2017 - 11.2017
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Librarian
CERTIS CISCO
01.2016 - 03.2016
- Located requested books on shelves and in library database and fetched items for patrons.
- Assisted library patrons with resolving computer problems.
- Managed reserve desk collection of reference materials.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
Education
No Degree -
Tampines Secondary School
SingaporeBachelor of Engineering - Electrical & Electronics Engineering
Nanyang Technological University
Singapore07.2025
No Degree - Diploma in Electronics, Computer & Communications
Nanyang Polytechnic
Singapore05.2019
No Degree -
Pasir Ris Primary School
Singapore12.2011
Skills
- Microsoft Office
- Project Support
- Code Development
- Adaptable and Flexible
- Creative Thinking
- Software Applications
- Technical Presentations
- Computational Tools
- Effective Communication
- Active Listening
- Safety Awareness Training
- Professionalism and Courtesy
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Japanese
Beginner (A1)
Timeline
Intern
GSK Glaxo Smith Kline
08.2023 - 12.2023
Attractions Operator
Universal Studios Singapore
05.2023 - 07.2023
Delivery Rider
GRAB
08.2021 - Current
Delivery Rider
FOODPANDA
12.2018 - 08.2019
Intern
Ube Kosen
10.2018 - 12.2018
Retail Sales Associate
SPORTSLINK
09.2017 - 11.2017
Librarian
CERTIS CISCO
01.2016 - 03.2016
No Degree -
Tampines Secondary School
Bachelor of Engineering - Electrical & Electronics Engineering
Nanyang Technological University
No Degree - Diploma in Electronics, Computer & Communications
Nanyang Polytechnic
No Degree -
Pasir Ris Primary School
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