Nur Adilah Binte Mohamad Aidil
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Patient Service Associate
Woodlands Health
07.2022 - Current
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
Auxiliary Police Officer
Certis Cisco
09.2019 - 11.2021
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
Sales Assistant Intern
Shilla Duty Free
09.2018 - 11.2018
- Supported visual merchandising efforts, creating eye-catching displays that promoted key products.
- Organized company files and created support system to decrease workload and increase productivity.
- Conducted product demonstrations, effectively showcasing features and benefits to potential buyers.
Sales Assistant Intern
Topshop Topman
07.2017 - 11.2017
- Utilized client feedback to inform future sales strategies, tailoring approaches for improved outcomes.
- Increased sales by proactively engaging with customers and providing product recommendations.
- Cultivated strong relationships with clients, fostering loyalty through personalized assistance and follow-up communication.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed at all times.
Barista
Coffee Bean & Tea Leaf
12.2016 - 02.2017
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Higher Nitec In Retail Merchandising
ITE College Central
2018
Nitec In Retail Services
ITE College Central
2016
GCE 'N' Level
Northbrooks Secondary School
2014
PSLE
Xishan Primary School
2010
Skills
- Patient confidentiality
- Insurance Verification
- Appointment Scheduling
- Professionalism and Etiquette
- Customer Service
- Calm and Effective Under Pressure
- Heartsaver CPR AED
Accomplishments
Top for Mathematics 2010
Good Progress Award 2012
Merit Bursary 2012
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Patient Service Associate
Woodlands Health
07.2022 - Current
Auxiliary Police Officer
Certis Cisco
09.2019 - 11.2021
Sales Assistant Intern
Shilla Duty Free
09.2018 - 11.2018
Sales Assistant Intern
Topshop Topman
07.2017 - 11.2017
Barista
Coffee Bean & Tea Leaf
12.2016 - 02.2017
Higher Nitec In Retail Merchandising
ITE College Central
Nitec In Retail Services
ITE College Central
GCE 'N' Level
Northbrooks Secondary School
PSLE
Xishan Primary School
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