Keun Ryeong Kim

- Providing recognition to VIP guest by remembering their names and provide personalized.

- Handle guest' complaint and feedback and escalate to higher management if necessary.

- Upselling premium bottle with preparing special bottle presentation for VIP guest.

- Accommodating internal DJ.

- Assisting and planning staff's allocation during operation.

- Training new staff with relevant duties.

- Assisting and planning costume for staff.

- Upselling high-quality wine and introducing to the guest.

- Assisting manager in managing wine inventory.

- Provide excellent and delightful service to regular guests and assist them with their needs and request.