ZURIANNA HAMZAH
Senior Contract, Commercial And Cost Engineer
Singapore
Summary
A highly skilled and results-driven senior leader with over 16 years of extensive experience in Operations, Maintenance, Project Management, Contract Management, and Commercial Engineering. Proven expertise in leading cross-functional teams to deliver high-impact projects, drive organizational success, and optimize commercial performance. Dynamic and adept at overseeing all stages of contract and project lifecycles, from initiation and planning through to execution, monitoring, and closure, ensuring alignment with organizational goals and key performance indicators.
Recognized for a strategic mindset and a strong ability to influence both internal and external stakeholders, enhancing collaboration and fostering a culture of continuous improvement. Expertise includes contract negotiation, administration, and risk mitigation to maximize value while minimizing financial and operational risks. Demonstrated ability to manage complex contract portfolios, ensuring compliance, optimizing cost control, and improving overall business performance through rigorous oversight and value-driven solutions.
Skilled in driving business excellence, cost optimization, and value engineering, with a track record of successfully identifying and implementing efficiencies across maintenance strategies, capital projects, and service contracts. Known for providing strategic direction and commercial insights that enhance project and contractual outcomes, streamline processes, and reduce value leakages.
As a trusted leader, I have built and maintained lasting relationships with key stakeholders, both internal and external, delivering projects on time, within scope, and on budget. My leadership and operational expertise enable me to drive high-performing teams and optimize maintenance and contract management processes, ensuring sustainable business growth and continuous operational excellence.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Senior Contract, Commercial and Cost Engineer
Brunei Shell Petroleum Company
01.2023 - Current
- End-to-End Contract Commercial Management: Lead and coordinate the efficient, effective, and value-driven delivery of maintenance contracts, ensuring optimal performance, oversight, and control throughout the contract lifecycle.
- Contract Compliance and Monitoring: Provide commercial oversight by ensuring adherence to contract terms, proactively monitoring compliance with commercial provisions, and addressing any discrepancies across users.
- Contract Execution & Management: Oversee the development, implementation, and continuous monitoring of comprehensive Contract Management Plans to ensure sustained execution and delivery excellence.
- New Contract Development: Support the identification, development, and initiation of new contracts in alignment with the BSP supply chain processes, ensuring all contractual obligations and business requirements are met.
- Business Improvement & Value Optimization: Drive business improvement initiatives to enhance integrated commercial value, leveraging process efficiencies and value optimization across all contracts.
- Change Management: Implement robust change management processes to minimize the impact of scope variations on project budgets, ensuring smooth transitions and cost-effective solutions.
- Cost Estimation & Forecasting: Achieve budget accuracy through meticulous cost estimation, forecasting, and proactive cost control measures, ensuring projects remain within budget constraints.
- Vendor Proposal Evaluation: Develop and standardize processes for evaluating vendor proposals based on key criteria such as price, quality, service levels, and historical performance, ensuring the selection of the best-fit partners.
- Cross-Functional Collaboration: Collaborate with multidisciplinary teams to continuously improve cost management practices, ensuring seamless integration of commercial and operational strategies.
- Stakeholder Management: Manage both internal and external stakeholders, as well as contract users, fostering effective communication, alignment, and collaboration to ensure successful project outcomes.
- Cost Control & Budget Monitoring: Reduce project costs by implementing effective cost control measures, continuously monitoring expenditure, and optimizing financial performance.
- Vendor Relationship & Negotiation: Build and maintain strong relationships with vendors, negotiating competitive pricing without compromising on quality or delivery schedules.
- Financial Risk Mitigation: Assess contract documents to identify and mitigate financial risks, ensuring full compliance with contractual terms and protecting the organization’s financial interests.
- Subcontractor Performance Monitoring: Evaluate subcontractor performance to ensure adherence to project schedules, budget constraints, and quality standards, fostering positive and productive relationships throughout the project lifecycle.
- Contract Negotiation: Lead contract negotiations with suppliers and vendors to secure optimal pricing for materials, labor, and equipment, ensuring cost-effective solutions while maintaining quality and timelines.
- Performance Reporting: Develop and deliver comprehensive annual contract performance reports to the Supply Chain Tender Boards, providing valuable insights and data-driven recommendations.
- KPI Development & Performance Reviews: Coordinate, monitor, and report on Contract Key Performance Indicator (KPI) development and agreement, ensuring regular performance reviews are conducted to drive continuous improvements in contract delivery.
PMO Lead
Brunei Shell Petroleum Company
01.2022 - 01.2023
- Continuous Improvement Leadership: Spearheaded ongoing improvement initiatives to ensure project alignment with corporate strategy and objectives, driving operational efficiency and business success.
- Stakeholder Relationship Management: Cultivated and maintained positive relationships with key stakeholders, acting as a change agent during organizational transformation initiatives to foster collaboration and support.
- Cost Reduction & Savings: Led cost reduction programs by identifying value leakages, successfully implementing 10 cost-saving measures, and exceeding the initial target with impressive cost savings of B$ 32 million, surpassing the original goal of B$ 15 million.
- Stakeholder Engagement & Communication: Took the lead in preparing and driving communication strategies to enhance stakeholder engagement, including organizing town halls and regular bulletin updates to keep teams informed and aligned.
- Asset Assurance & Compliance: Developed and implemented a comprehensive Asset Assurance Plan, ensuring strict compliance with industry standards and regulations, contributing to operational excellence.
- Risk Management & Mitigation: Conducted thorough risk assessments and implemented effective risk mitigation strategies, proactively addressing potential threats to business continuity and performance.
- Performance Reporting & KPI Monitoring: Created standardized work processes for EM leadership and generated detailed monthly performance reports on key performance indicators (KPIs), providing valuable insights for business reviews.
- Digitalization & Data Collaboration: Provided critical support to the organization’s digital transformation efforts by collaborating with data scientists to design and implement a real-time visual model for tracking KPIs, enhancing decision-making and operational visibility.
Offshore Installation Maintenance Manager
Brunei Shell Petroleum Company
01.2018 - 01.2023
- Compliance & Safety Review: Visible safety leader, supported maintenance supervisors in reviewing contract management processes, safety reviews, and ensuring compliance with HSSE (Health, Safety, Security, Environment) standards. Evaluated technical bids for engineering, project, and procurement requirements, ensuring adherence to relevant standards and regulations.
- Maintenance Management & Procedure Optimization: Reviewed, implemented, and optimized maintenance management procedures and policies. Developed detailed equipment care plans, including scope, frequency, and schedule compliance for all Preventive Maintenance (PM), Predictive Maintenance (PDM), Corrective Maintenance (CM), and Risk-Based Inspections (RBI) for safety and production-critical equipment.
- Maintenance Job Routine (MJR) & Work Pack Quality Control: Reviewed and refined maintenance job routines (MJR) and work packs, ensuring comprehensive task checklists for all disciplines. Ensured quality closeout of work orders and optimized maintenance workflow.
- Collaborative Data Management & Spare Parts Strategy: Worked closely with maintenance supervisors, reliability engineers, OEM manufacturers, and supply chain management teams to clean up data management systems and establish a spare parts strategy. Focused on critical and insurance spare parts, minimum stock levels, and standardization of critical spares to improve offshore and onshore warehouse capacity.
- Troubleshooting & Root Cause Failure Analysis (RCFA): Led troubleshooting and root cause failure analysis (RCFA) for unscheduled equipment trips. Identified "bad actors" and implemented sustainable solutions to enhance system and equipment availability and reliability. Communicated risks and recommended corrective actions to management for improving plant operational reliability.
- Risk Management & Mitigation: Monitored cumulative risk using a Facility Status Reporting (FSR) dashboard, ensuring robust mitigation actions for any deviated or deferred risks to maintain operational integrity.
- Asset Integrity KPI Monitoring: Collaborated with central engineering and reliability teams to establish, monitor, and report asset integrity leading and lagging KPIs. Focused on continuous learning and improvement initiatives to optimize asset performance.
- Asset Integrity Strategy Implementation: Implemented and executed a comprehensive site asset integrity strategy, including vessel inspections, corrosion management (on/off pipelines), blasting and painting, and structural repairs to maintain the integrity of critical assets.
- OEM & Technical Collaboration: Worked closely with OEM manufacturers, subject matter experts, and technical authorities to develop cost-effective repair methodologies, whether through replacement or reverse engineering, addressing failure modes, and implementing defect elimination strategies.
- Threats & Opportunity (MTO) Management: Led Threats and Opportunity (MTO) workshops to assess and capture risks and identify opportunities for long-term solutions. Provided economic justifications for improvements to enhance reliability and optimize system performance.
- Project Support & Maintenance Resource Management: Supported greenfield, rejuvenation, and turnaround projects to improve plant reliability and capacity. Addressed asset integrity concerns during project scoping and planning, ensuring timely and flawless project delivery and minimizing late-injected scope.
- eMOC Process Compliance: Ensured temporary and permanent changes to plant processes and status were managed under the eMOC (electronic Management of Change) process. Responsible for recording, authorizing, and implementing mitigations in consultation with subject matter experts and technical authorities.
- Maintenance Budget Management & Cost Optimization: Managed and monitored the maintenance budget, identifying cost-effective solutions, and continuously seeking opportunities for cost savings and avoidance to improve overall financial performance.
- Competency Development & Staff Training: Implemented competency development programs and training plans to address identified skill gaps within the department, enhancing team capabilities and ensuring long-term operational efficiency.
- Staff Development & Promotion: Accountable for staff development, including coaching and closing competency gaps. Provided career guidance and supported promotion opportunities to build a highly capable and motivated team.
Rotating Equipment Engineer APAC/Europe
Shell India Markets Private Limited
01.2015 - 01.2018
- Regional Rotating Equipment Consultancy: Provided expert consultancy and technical support across the Asia Pacific and Europe business units, advising on detailed engineering design, failure analysis, and innovative engineering solutions for both upstream offshore assets and downstream refinery assets.
- Root Cause & Failure Mode Analysis: Led and conducted advanced root cause and failure mode analysis studies to solve complex and recurring engineering failures. Delivered actionable recommendations for operational and engineering solutions to prevent similar future failures and enhance system reliability.
- Vibration Analysis & Early Issue Detection: Performed vibration analysis on critical rotating assets, identifying potential issues early to prevent costly repairs, unplanned downtime, and operational disruptions, thereby improving asset uptime and reliability.
- Continuous Professional Development: Stayed current with industry best practices, emerging technologies, and engineering advancements by attending professional development opportunities, conferences, and workshops to ensure cutting-edge solutions for rotating equipment.
- Safety & Risk Management: Enhanced plant safety by conducting thorough risk assessments of rotating equipment systems and implementing mitigation strategies to address potential hazards and ensure compliance with safety standards.
- Rotating Equipment Performance Optimization: Optimized the performance and reliability of rotating equipment through routine inspections, proactive maintenance, and targeted repairs, ensuring smooth operation and minimal downtime.
- Predictive Maintenance Strategy: Implemented predictive maintenance strategies for rotating machinery, leading to improved equipment reliability and reduced reactive maintenance, while also extending the equipment's lifecycle.
- Troubleshooting & Complex Issue Resolution: Reduced downtime and increased operational efficiency by troubleshooting and resolving complex mechanical issues in a timely manner, applying engineering expertise to restore optimal equipment functionality.
- Preventive Maintenance Scheduling: Developed and implemented preventive maintenance schedules based on historical data analysis, enhancing equipment lifespan and ensuring timely interventions to avoid unexpected failures.
- Technical Specification Development: Authored detailed technical specifications for the procurement of new or replacement rotating equipment components, ensuring compliance with industry standards, quality requirements, and operational needs.
- Failure Analysis & Continuous Improvement: Conducted in-depth root cause analysis on rotating equipment failures, identifying areas for improvement, and implementing corrective actions to eliminate recurring issues and improve overall equipment reliability.
Rotating Equipment Engineer APAC
Shell Global Solutions Malaysia
01.2013 - 01.2014
- Regional Consultancy & Engineering Support: Provided expert consultancy and technical support across the Asia Pacific region, advising on detailed engineering design, new technology implementation, and business unit support for operations, maintenance, project commissioning, and efficiency analysis studies.
- Engineering Design & Cost Estimation: Authored comprehensive engineering design documents and developed cost estimates for the Majnoon Sour Gas Project in Iraq, supporting all project phases from concept selection, detailed design, execution, to operation and commissioning.
- Condition & Performance Monitoring Models: Developed and built real-time condition and performance monitoring models for rotating equipment, enabling ongoing reliability surveillance and efficiency optimization. Established early intervention alarm limits to proactively identify potential premature or repetitive failure modes before they impacted operations.
- Asset Integrity & Life Extension Study: Led a facility asset integrity review and life extension feasibility study for a crude oil terminal in Malaysia, evaluating safety-critical equipment and compliance with external engineering standards. Recommended necessary upgrades or rectifications to obsolete equipment, ensuring the terminal’s continued safety and operational robustness for extended service.
- Technical Audit & Vendor Qualification: Conducted a technical audit of the Sulzer Suzhou manufacturing workshop in China, assessing manufacturing and engineering quality. Successfully qualified the facility for inclusion in Shell’s Technically Approved Manufacturer and Product (TAMAP) list, ensuring that it met stringent quality and technical standards.
Rotating Equipment Engineer/Supervisor
Brunei Shell Petroleum Company
09.2009 - 01.2013
- Rotating Equipment Maintenance & Operations: As a front-line rotating equipment engineer at the Champion 7 upstream platform, performed daily corrective and preventive maintenance on critical rotating equipment, including gas compressors, aero-derivative gas turbines, electrical generators, flash gas compressors, and crude oil transfer pumps.
- Turnaround Planning & Execution: Led and coordinated major rotating equipment turnarounds, including gas turbine change-outs, compressor overhauls, bearing and seal replacements, chemical lube oil cooler cleaning, and lube oil replacements, ensuring minimal downtime and optimal equipment performance.
- Chemical Cooler Cleaning Operation: Supervised and coordinated a 24-hour chemical cooler cleaning and inspection operation, addressing fouling issues to enhance system efficiency and improve the reliability of rotating equipment.
- Maintenance Strategy Review: Conducted a thorough review of the maintenance strategy and frequency for major rotating equipment, utilizing reliability and maintenance tools and the Preventive Maintenance (PM) library to optimize maintenance schedules and enhance equipment performance.
- Pump Maintenance Policy Development: Developed and implemented a pump switchover maintenance policy program for four crude oil transfer pumps, significantly improving the operational availability and reliability of the pumps, thus boosting overall system availability.
Education
Bachelor of Science - Bachelor of Engineering (Beng) Control And Systems
04.2001 -
Skills
Leadership and Team Management
Additional Information
Singapore Permanent Resident
Timeline
Senior Contract, Commercial and Cost Engineer - Brunei Shell Petroleum Company
01.2023 - Current
PMO Lead - Brunei Shell Petroleum Company
01.2022 - 01.2023
Offshore Installation Maintenance Manager - Brunei Shell Petroleum Company
01.2018 - 01.2023
Rotating Equipment Engineer APAC/Europe - Shell India Markets Private Limited
01.2015 - 01.2018
Rotating Equipment Engineer APAC - Shell Global Solutions Malaysia
01.2013 - 01.2014
Rotating Equipment Engineer/Supervisor - Brunei Shell Petroleum Company
09.2009 - 01.2013
Sheffield University - Bachelor of Science, Bachelor of Engineering (Beng) Control And Systems
04.2001 -
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