Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zuraina

Summary

Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Driver

Tada
01.2017 - Current
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Obtained signatures from customers upon delivery of goods.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Customer Service Cashier

StarHub
08.2003 - 01.2009
  • Redeemed coupons to discount purchases.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained accurate records of customer transactions for reporting purposes.
  • Counted money in drawers at beginning and end of each shift.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Met customer service goals and exceeded customer expectations.
  • Processed customer orders and accurately handled payment transactions.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.

Education

GCE O Level - Art

Deyi Secondary School
Singapore
11.1989

Skills

  • Verbal and Written Communication
  • Driving and Transportation
  • Route Logs
  • Industry Best Practices
  • GPS and Route Planning
  • Safety Standards
  • Time Management
  • Customer Rapport
  • Customer Experience
  • Customer Service
  • Basic Mathematical Calculations

Timeline

Driver

Tada
01.2017 - Current

Customer Service Cashier

StarHub
08.2003 - 01.2009

GCE O Level - Art

Deyi Secondary School

Similar Profiles

CREATE PROFILE
Zuraina