ZULHILMI ZAINAL
Summary
Results-driven Logistics Professional specializing in customer satisfaction and innovative problem-solving. Expertise in Microsoft Excel and effective communication has led to cost savings and improved operational efficiency. Demonstrates strong work ethic, adaptability, and interpersonal skills, thriving in independent and collaborative environments.
Overview
2027
2027
years of professional experience
Work History
GRAB PLATFORM
Grab Driver
2026 - Current
PNI FUJI XEROX
Logistics
03.2013 - 01.2017
- Achieved high customer satisfaction through creative problem-solving.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Proposed innovative ideas and solutions that improved team performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
SATS DAN HEWCEL
Logistics
08.2007 - 08.2009
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered excellent service and attentiveness to customers in person and via phone.
- Addressed customer requests and answered questions, enhancing overall satisfaction.
- Recognized and addressed customer needs promptly and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
N Level Certificate -
Sengkang Secondary School
01-2007
PSLE -
Yio Chu Kang Primary School
01-2002
Skills
- NDT Techniques
- MPI
- LPI
- Inspection
- Dimensional Inspection
- Calibration
- Equipment Maintenance
- Microsoft Excel
- Microsoft Word
- Report Writing
- Problem Solving
- Decision Making
- Communication
Skills Languages
English, Malay, Microsoft Excel, Microsoft Word, Class 2
Expected Salary
2400, 2500, Immediate
Tel No
8205 6837
National Service
National Service, Army Rifle Man, [2009 - 2011] Lance Corporal
Personal Information
- Age: 36
- Ethnicity: Malay
- Date of Birth: 02/04/1990
- Gender: Male
- Nationality: Singaporean
- Marital Status: Married
- Religion: Islam (Muslim)
- Driving License: Valid Class 3A
Languages
English
Proficient (C2)
C2
Malay
Proficient
C2
Timeline
PNI FUJI XEROX
Logistics
03.2013 - 01.2017
SATS DAN HEWCEL
Logistics
08.2007 - 08.2009
GRAB PLATFORM
Grab Driver
2026 - Current
N Level Certificate -
Sengkang Secondary School
PSLE -
Yio Chu Kang Primary School