Summary
Overview
Work History
Education
Skills
References
Timeline
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Zulfadhli Jumari

Summary

An aviation enthusiast. Outspoken, dependable, and always keen to improve in any way possible. A confident leader. Able to work individually without any pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Ramp Loading Officer

SATS Ltd
07.2021 - Current
  • Supervise flight handling at Changi Airport, usually 7-8 flights daily
  • Manage ramp operations of wide-body aircraft to ensure smooth aircraft handling concerning departures and arrivals
  • Communicate with other departments such as Apron Control Centre, Load Control, Pax services, Cargo as well as Baggage unit
  • Liaise with Duty Manager regarding any issues faced during operations
  • Submit service reports for every flight completed

Grab Cyclist

Grab
09.2020 - 06.2021
  • Ensure that foods are promptly delivered to consumer's location using Google Maps

Customer Service Agent (Flexi)

SATS Ltd
12.2019 - 03.2020
  • Attend to passengers upon arrival, and departing from Singapore
  • Scan boarding passes at boarding gates
  • Liaise with ground staffs and cabin crews to ensure smooth boarding process

Customer Service (Temp)

Changi Airport Group
10.2019 - 11.2019
  • Assisted in relocation of Scoot airline from Terminal 2 to Terminal 1
  • Assisted passengers in checking-in at the kiosks
  • Assisted passengers in need such as late check ins or any other enquiries

Customer Service (Temp)

Health Promotion Board
09.2019 - 10.2019
  • National Step Challenge, a challenge by HPB to encourage users to stay fit by completing
  • Distributed fitness watches to eligible applicants
  • Briefly described the functions of the fitness trackers

Transport Operator

Singapore Armed Forces
08.2017 - 08.2019
  • Support various vocations by using different kind of vehicles
  • Attained class 3 and 4

Intern

Certis Cisco
04.2016 - 09.2016
  • Deployed as an Aviation Security Officer, to gain experience on ground
  • Frisk and check passengers' belongings before boarding
  • Involved in the company's admin work
  • Came up with proposals to improve procedures being held around the company

Education

Specialist Diploma - Aviation Management And Services

Republic Polytechnic
Singapore
06.2022

Diploma - Aviation Management

Republic Polytechnic
Singapore
03.2017

GCE O-Level -

Changkat Changi Secondary School
Singapore
01.2014

Skills

  • Teamwork and Collaboration
  • Effective Communication
  • Time Management
  • Problem-Solving
  • Multitasking Abilities
  • Attention to Detail
  • Report Writing
  • Process Analysis
  • Computer literate to make use of MS windows
  • Skilled in Basic Microsoft Office Skills

References

Mr Mohamed Dhali, SATS Line Training Officer

  • Number: +65 93367145
  • Email: mohd_dhali@sats.com.sg


Mr Zamri, Apron Duty Manager

  • Number: +65 90082065
  • Email: zamri_kumsuri@sats.com.sg


Ms Fatin Aqilah , Ramp Terminal Manager

  • Number: +65 97810756
  • Email: fatin_aqilah@sats.com.sg

Timeline

Ramp Loading Officer

SATS Ltd
07.2021 - Current

Grab Cyclist

Grab
09.2020 - 06.2021

Customer Service Agent (Flexi)

SATS Ltd
12.2019 - 03.2020

Customer Service (Temp)

Changi Airport Group
10.2019 - 11.2019

Customer Service (Temp)

Health Promotion Board
09.2019 - 10.2019

Transport Operator

Singapore Armed Forces
08.2017 - 08.2019

Intern

Certis Cisco
04.2016 - 09.2016

Specialist Diploma - Aviation Management And Services

Republic Polytechnic

Diploma - Aviation Management

Republic Polytechnic

GCE O-Level -

Changkat Changi Secondary School

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Zulfadhli Jumari