Zubaidah Saat
Singapore
Summary
I am continuing to upgrade my interpersonal skills to be an asset to the organization. As I have a special needs child, I am eager to support the students with special needs. My point of view differs from those looking from the outside, as I am already inside the circle myself.
Overview
24
24
years of professional experience
Work History
SENO Officer
Ministry of Education
08.2016 - Current
- Provide in-class and / or individual and small group intervention to students with SEN as well as students who are at-risk of a learning disability
- Provide transition support and facilitate social support groups for students with SEN
- Plan and conduct school-based training for teachers to increase awareness and support for students with SEN.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with school objectives.
Advertising Traffic Co-ordinator
Burda Singapore Pte Ltd
05.2013 - 08.2015
- Administrative support for the August Man magazine sales team
- Receptionist duties on every Friday.
- Built project timelines, team delegation plans and provided instructions for task completion.
- Provided exceptional customer service when addressing concerns or inquiries from both internal team members as well as external clients.
- Created work schedules and project management plans organization-wide to maintain efficiency and timeliness.
- Organized frequent meetings for team members to report and track status of material movement.
Executive Officer
Andalus Corporation Pte Ltd
03.2011 - 04.2013
- Operational and administrative support for 2 enrichment centres
- Right hand person for the centre manager.
- Handled administrative management, personnel issues and supply requirements for unit.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Interviewed, recruited and trained new onboarding candidates.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Advertising Co-ordinator Cum Receptionist
CR Media
10.2007 - 08.2009
- Administrative support for the PC Magazine/Gadget3 sales team
- Receptionist duties.
- Coordinated with creative teams to produce visually engaging advertisements for various media platforms.
- Managed development of advertising and in-store materials to support promotions, maintaining compliance with legal, advertising and brand guidelines.
- Streamlined communication between internal departments and external agencies for efficient project management.
- Fostered a positive working environment that encouraged collaboration among colleagues from diverse backgrounds.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Personal Assistant Cum Admin Assistant
Hunting Media
10.2006 - 10.2007
- Administrative support / Director’s right hand person.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Attended meetings, took notes and tracked action items.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Accomplished project deadlines by assisting with task completion whenever required.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Collaborated with other support staff in coordinating joint projects or covering workload during absences.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Facilitated transportation to and from appointments.
Traffic Executive
141 Worldwide
08.2005 - 07.2006
- Project management in advertising agency.
- Collaborated with back-office team members to facilitate seamless business execution.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
Administrative Co-ordinator
Liquid Advertising
04.2001 - 08.2005
- Administrative support for a newly set-up design house.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Monitored and directed incoming mail and prepared outgoing mail.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Maintained office calendars to track important dates and deadlines.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Advertising Trainee
United Advertising
02.2000 - 02.2001
- Trained for business development / Administrative support.
- Generated on-air promotional scripts to promote client marketing and advertising initiatives.
- Conducted consumer surveys and analyzed purchasing trends.
- Provided administrative support by maintaining organized records of project timelines, budgets, and deliverables.
- Coordinated with external vendors to maintain inventory levels of promotional materials and merchandise.
- Demonstrated a proactive mindset by eagerly taking on additional responsibilities outside primary role to support team success.
- Conducted market research for understanding target audience preferences and tailoring ad messages accordingly.
- Participated in brainstorming sessions for generating innovative ideas for upcoming campaigns or projects.
- Supported event planning efforts for promotional activities, trade shows, and product launches.
- Assisted in the development of marketing materials, including brochures, posters, and social media content.
- Created and presented media and advertising packages to prospective customers.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
Education
Bachelor of General Studies - Special Needs, Psychology
Singapore University of Social Sciences
Singapore01.2030
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
Availability
January 2025
Accomplishments
- Singapore University of Social Sciences, 07/2023 to present, Bachelor Degree in General Studies
- National Institute of Education, 08/2017 to 05/2018, Diploma in Special Education
- Murdoch University, 01/2000 to 03/2001, Advance Diploma in Marketing
- Nanyang Polytechnic, 07/1996 to 05/1999, Diploma in Marketing
- Serangoon Garden Technical, 01/1990 to 12/1994, O Level
Personal Information
Expected Salary: S$4000 / month
Timeline
SENO Officer
Ministry of Education
08.2016 - Current
Advertising Traffic Co-ordinator
Burda Singapore Pte Ltd
05.2013 - 08.2015
Executive Officer
Andalus Corporation Pte Ltd
03.2011 - 04.2013
Advertising Co-ordinator Cum Receptionist
CR Media
10.2007 - 08.2009
Personal Assistant Cum Admin Assistant
Hunting Media
10.2006 - 10.2007
Traffic Executive
141 Worldwide
08.2005 - 07.2006
Administrative Co-ordinator
Liquid Advertising
04.2001 - 08.2005
Advertising Trainee
United Advertising
02.2000 - 02.2001
Bachelor of General Studies - Special Needs, Psychology
Singapore University of Social Sciences
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