Zong Hong Tan

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

• Assisted with events, by arranging items,
• Maintained professional attitude and demeanor at all times.
• Used body language, facial expressions and vocal techniques to convey messages.

Primary duties to facilitate contractors' visits within the premises of a police station and taking care of logistics items