Summary
Overview
Work History
Education
Skills
Languages
Interests
Hobbies
Timeline
Generic
Zolynn Ong Yi Huei

Zolynn Ong Yi Huei

Student

Summary

Hello! I am currently studying in Republic Polytechnic while having side hustles to earn more extra pocket money. I like to work in chill and friendly environment where it can allow me to learn new skills and make more new friends and colleagues. I am an independent and fun individual who likes to engage with customers and sharing with them new things. Lastly, I like to help others whenever they need to. Therefore, I hope you can take my resume into consideration. Thank you!

Overview

4
4
years of professional experience

Work History

Cook Assistant

SATS Food Services
10.2024 - Current
  • Assist the chef in packing food into containers.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Supported a clean and organized working environment by maintaining cleanliness of utensils, equipment, and workstations.
  • Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
  • Contributed to positive team dynamics by actively participating in staff meetings and providing constructive feedback when necessary.
  • Cleaned and maintained work areas, equipment and utensils.
  • Assisted in loading and unloading supplies and food materials

Service Crew Member

Chateraise Premium YATSUDOKI
10.2024 - Current

Enhanced customer satisfaction by providing efficient and friendly service.

  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Operated cash registers and POS systems, handling over money in cash daily.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Stocked shelves to organize aisles in assigned department.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Picker/Warehouse Packer

DB Schenker (Greenwich)
09.2024 - 09.2024
  • Assist in folding boxes for Apple products.
  • Picking the correct products from the shelves.
  • Ensure housekeeping is done after every shift.

Picker/Order Packer

LX Pantos (Expo)
05.2023 - 03.2024
  • Pulled orders quickly to maintain demanding productivity goals.
  • Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
  • Worked fast to meet assigned daily picking quotas.
  • Kept accurate records of picked items to assist in inventory control and tracking.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Service Crew Member

Auntie Anne's Pretzels
12.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept customers and crew areas organized.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Assisted other team members to achieve goals.

Service Crew Member

Boost Juice
12.2022 - 12.2022

Enhanced customer satisfaction by providing efficient and friendly service.

  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept customers and crew areas organized.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Operated cash registers and POS systems, handling over money in cash daily
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Retail Assistant

Turtle
12.2021 - 12.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Picker/Warehouse Packer

SATS Catering
10.2020 - 12.2020
  • Packing of Airplane food onto trays and bowls
  • Displayed excellent attention to detail, ensuring all food was picked and prepared accurately according to the right amount.
  • Worked fast to meet assigned daily packing quotas.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.

Education

No Degree - PSLE

Huamin Primary School
Singapore
12.2016 - 12.2016

No Degree - GCE N-Levels

Orchid Park Secondary School
Singapore
12.2020 - 12.2020

Diploma - Business Information Systems

ITE College East
Singapore
03.2024 - 03.2024

Skills

Teamwork

Customer Service

Communication

Decision Making

Active Listening

Customer Service

Languages

English
Advanced (C1)
Chinese (Mandarin)
Elementary (A2)
Hokkien
Elementary (A2)

Interests

Listening to music

Watching Videos

Hobbies

Dancing/Singing




Timeline

Cook Assistant

SATS Food Services
10.2024 - Current

Service Crew Member

Chateraise Premium YATSUDOKI
10.2024 - Current

Picker/Warehouse Packer

DB Schenker (Greenwich)
09.2024 - 09.2024

Diploma - Business Information Systems

ITE College East
03.2024 - 03.2024

Service Crew Member

Auntie Anne's Pretzels
12.2023 - 12.2023

Picker/Order Packer

LX Pantos (Expo)
05.2023 - 03.2024

Service Crew Member

Boost Juice
12.2022 - 12.2022

Retail Assistant

Turtle
12.2021 - 12.2021

No Degree - GCE N-Levels

Orchid Park Secondary School
12.2020 - 12.2020

Picker/Warehouse Packer

SATS Catering
10.2020 - 12.2020

No Degree - PSLE

Huamin Primary School
12.2016 - 12.2016
Zolynn Ong Yi HueiStudent