Summary
Overview
Work History
Education
Skills
Languages
Interests
Hobbies
Timeline
Generic
Zolynn Ong Yi Huei

Zolynn Ong Yi Huei

Student

Summary

Hello! I am currently studying in Republic Polytechnic while having side hustles to earn more extra pocket money. I like to work in chill and friendly environment where it can allow me to learn new skills and make more new friends and colleagues. I am an independent and fun individual who likes to engage with customers and sharing with them new things. Lastly, I like to help others whenever they need to. Therefore, I hope you can take my resume into consideration. Thank you!

Overview

4
4
years of professional experience

Work History

Cook Assistant

SATS Food Services
2024.10 - Current
  • Assist the chef in packing food into containers.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Supported a clean and organized working environment by maintaining cleanliness of utensils, equipment, and workstations.
  • Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
  • Contributed to positive team dynamics by actively participating in staff meetings and providing constructive feedback when necessary.
  • Cleaned and maintained work areas, equipment and utensils.
  • Assisted in loading and unloading supplies and food materials

Service Crew Member

Chateraise Premium YATSUDOKI
2024.10 - Current

Enhanced customer satisfaction by providing efficient and friendly service.

  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Operated cash registers and POS systems, handling over money in cash daily.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Stocked shelves to organize aisles in assigned department.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Picker/Warehouse Packer

DB Schenker (Greenwich)
2024.09 - 2024.09
  • Assist in folding boxes for Apple products.
  • Picking the correct products from the shelves.
  • Ensure housekeeping is done after every shift.

Picker/Order Packer

LX Pantos (Expo)
2023.05 - 2024.03
  • Pulled orders quickly to maintain demanding productivity goals.
  • Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
  • Worked fast to meet assigned daily picking quotas.
  • Kept accurate records of picked items to assist in inventory control and tracking.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Service Crew Member

Auntie Anne's Pretzels
2023.12 - 2023.12
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept customers and crew areas organized.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Assisted other team members to achieve goals.

Service Crew Member

Boost Juice
2022.12 - 2022.12

Enhanced customer satisfaction by providing efficient and friendly service.

  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept customers and crew areas organized.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Operated cash registers and POS systems, handling over money in cash daily
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Retail Assistant

Turtle
2021.12 - 2021.12
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Picker/Warehouse Packer

SATS Catering
2020.10 - 2020.12
  • Packing of Airplane food onto trays and bowls
  • Displayed excellent attention to detail, ensuring all food was picked and prepared accurately according to the right amount.
  • Worked fast to meet assigned daily packing quotas.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.

Education

No Degree - PSLE

Huamin Primary School
Singapore
2016.12 - 2016.12

No Degree - GCE N-Levels

Orchid Park Secondary School
Singapore
2020.12 - 2020.12

Diploma - Business Information Systems

ITE College East
Singapore
2024.03 - 2024.03

Skills

Teamwork

Customer Service

Communication

Decision Making

Active Listening

Customer Service

Languages

English
Advanced (C1)
Chinese (Mandarin)
Elementary (A2)
Hokkien
Elementary (A2)

Interests

Listening to music

Watching Videos

Hobbies

Dancing/Singing

Timeline

Cook Assistant

SATS Food Services
2024.10 - Current

Service Crew Member

Chateraise Premium YATSUDOKI
2024.10 - Current

Picker/Warehouse Packer

DB Schenker (Greenwich)
2024.09 - 2024.09

Diploma - Business Information Systems

ITE College East
2024.03 - 2024.03

Service Crew Member

Auntie Anne's Pretzels
2023.12 - 2023.12

Picker/Order Packer

LX Pantos (Expo)
2023.05 - 2024.03

Service Crew Member

Boost Juice
2022.12 - 2022.12

Retail Assistant

Turtle
2021.12 - 2021.12

No Degree - GCE N-Levels

Orchid Park Secondary School
2020.12 - 2020.12

Picker/Warehouse Packer

SATS Catering
2020.10 - 2020.12

No Degree - PSLE

Huamin Primary School
2016.12 - 2016.12
Zolynn Ong Yi HueiStudent