Dedicated and customer-focused professional with a background in administration and good communication skills. Seeking a position where I can contribute my abilities and to support the smooth operations of the organization.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
ML imaging
02.2020 - Current
Supported daily administrative tasks, including data entry, filing, and document preparation.
Provided friendly and helpful customer service, addressing inquiries and resolving issues.
Maintained accurate and organized customer records.
Collaborated with team members to improve workflow efficiency and enhance customer satisfaction.
Ensured confidentiality and upheld professional standards in handling sensitive information.
Customer Data Administrator
Great Eastern
06.2019 - 12.2019
Collect and maintain customer information
Manage customer databases
Analyze data for insights
Ensure data privacy compliance
Education
Higher Nitech - Banking And Financial Support Services
ITE
01.2020
Skills
Strong organizational skills with attention to detail
Excellent interpersonal and communication abilities
Customer service-oriented mindset
Proficient in administrative tasks such as data entry and document management
Fluent in both English and Chinese
Ability to work effectively in a team environment
Timeline
Administrative Assistant
ML imaging
02.2020 - Current
Customer Data Administrator
Great Eastern
06.2019 - 12.2019
Higher Nitech - Banking And Financial Support Services