Summary
Work History
Education
Skills
Timeline
Generic

Zoë Terrero

Summary

Growing up I volunteered for the Salvation Army, Ymca, and USA south Volleyball program. I was always apart of a team. My ability to speak with parents and customers is high - level. Customer satisfactions is very important to me. Building a relationship and dedicating my time and effort to make sure each customer has a positive experience. I always maintain a positive attitude and i believe im a good teammate to be around.

Work History

Retail Sales Associate

Dicks Sporing Goods
02.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Gulf Coast High School
7878 Shark Way, Naples, FL 34119, USA
05.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Customer Engagement
  • Flexible Schedule
  • Phone Etiquette
  • Reliable and Responsible
  • Honest and Dependable
  • Attention to Detail
  • Organization
  • Adaptable and Flexible
  • Ability to Lift 40 pounds

Timeline

Retail Sales Associate

Dicks Sporing Goods
02.2023 - 07.2023

High School Diploma -

Gulf Coast High School
Zoë Terrero