Zi Xuan Violet Cheng
Summary
I have 4 years plus of experience into desktop support. I am doing level 2 IT support. I also handle VIP, VVIP users. I was also an acting Team Lead. I am a patient person who never try to give up. I like challenges. I believe that team work is very important.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IT Engineer cum Health Screener (Ad hoc Basis)
Simply Health Hub
01.2024 - Current
Neuro Fit Trainer
Neuro Fit Trainer
10.2023 - Current
Health Screeners
Sata
04.2023 - 05.2023
- Reason for leaving: Going got knee Operation
Health Screeners
Sata
08.2022 - 10.2022
- Reason for leaving: Going got knee Operation
Desktop Engineer L2
ITCAN Pte Ltd
08.2021 - 07.2022
- Reason for leaving: Project ending
Vaccination officer - Temp
Recruit Express
03.2021 - 07.2021
- Reason for leaving: Moving back to IT
Desktop engineer L2 (Vaccination Centre)
Recruit Express
01.2021 - 03.2021
- Reason for leaving: Project ended
Temporary Screening Officer
Business Edge Pte Ltd
06.2020 - 12.2020
- Reason for leaving: Contract role
System Specialist L2
Thomson Medical Pte Ltd
09.2019 - 03.2020
- Reason for leaving: project ended
Desktop Engineer L2
Atos Information Technology
09.2018 - 08.2019
- Reason for leaving: Project ended
Desktop Support Engineer L2 – SIT
Jardie Solutions Pte Ltd
06.2018 - 08.2018
- Reason for leaving: contract job
Desktop Support Engineer L2 (Roving Engineer)
HCL - INSYS
03.2018 - 06.2018
- Reason for leaving: Contract job
Desktop Support Engineer L2 (Acting Team Lead)
NEC Asia Pacific Pte Ltd
08.2017 - 02.2018
- Reason for leaving: contract job
Junior System Engineer (entry level)
Sysnet System Solutions Pte Ltd
11.2016 - 04.2017
- Reason for leaving: contract job
Shift Manager
Be Our Guest Pte Ltd
06.2016 - 11.2016
Sandwich Artist
Be Our Guest Pte Ltd
05.2016 - 06.2016
Admin Executive
Evershine Logistics Pte Ltd
11.2014 - 02.2016
Account Executive
Arts Printing Pte Ltd
11.2013 - 11.2014
Retail Supervisor
Fidelity Communications Services Pte Ltd
11.2011 - 05.2012
Administrative Officer
Asiatech Entity Pte Ltd
12.2007 - 10.2011
Accounts cum Administrative Assistant
Robert & Leong Shipping Co
02.2005 - 11.2007
Education
Advanced Diploma - Cyber Security
Training Vision
01.2023
Diploma - Info-Comm Technology
Training Vision
01.2023
Diploma - IT Services (System Support)
Lithan Hall Academy
02.2018
Advanced Certificate - IT Services (Infrastructure Support)
Lithan Hall Academy
06.2016
Higher Nitec - Information Technology
ITE Dover
12.2006
Nitec - Electronics
ITE Balestier
12.2002
GCE O Levels -
Xinmin Secondary School
12.1999
Skills
- Windows 7
- Windows 8
- Windows 81
- Windows 10
- Office 2013
- Microsoft Office 2016
- Microsoft Office 365
- Microsoft Windows 10
- Share drive
- Teams
- Networking
- Windows 2012 Server
- LAN
- Wi-Fi
- Printer
- Migration of office 365
- Installation of software
- Troubleshooting
- Simple network troubleshooting
- Data migration
- Outlook Migration
- Migration of cloud PC to OneDrive
- Create outlook profile
- Active Directory
- Exchange
- Cisco Phones
- Citrix Workspace
- Mobile Device Management (MDM)
- SCCM
Certification
- C.NET (EC Council), 05/18/22
- CEH - Certified Ethical Hacker, 05/20/23
- CND - Certified Network Defender, 05/26/23
Personal Information
- Expected Salary: Negotiate
- Notice Period: To be advised
Languages
English
Intermediate (B1)
Timeline
IT Engineer cum Health Screener (Ad hoc Basis)
Simply Health Hub
01.2024 - Current
Neuro Fit Trainer
Neuro Fit Trainer
10.2023 - Current
Health Screeners
Sata
04.2023 - 05.2023
Health Screeners
Sata
08.2022 - 10.2022
Desktop Engineer L2
ITCAN Pte Ltd
08.2021 - 07.2022
Vaccination officer - Temp
Recruit Express
03.2021 - 07.2021
Desktop engineer L2 (Vaccination Centre)
Recruit Express
01.2021 - 03.2021
Temporary Screening Officer
Business Edge Pte Ltd
06.2020 - 12.2020
System Specialist L2
Thomson Medical Pte Ltd
09.2019 - 03.2020
Desktop Engineer L2
Atos Information Technology
09.2018 - 08.2019
Desktop Support Engineer L2 – SIT
Jardie Solutions Pte Ltd
06.2018 - 08.2018
Desktop Support Engineer L2 (Roving Engineer)
HCL - INSYS
03.2018 - 06.2018
Desktop Support Engineer L2 (Acting Team Lead)
NEC Asia Pacific Pte Ltd
08.2017 - 02.2018
Junior System Engineer (entry level)
Sysnet System Solutions Pte Ltd
11.2016 - 04.2017
Shift Manager
Be Our Guest Pte Ltd
06.2016 - 11.2016
Sandwich Artist
Be Our Guest Pte Ltd
05.2016 - 06.2016
Admin Executive
Evershine Logistics Pte Ltd
11.2014 - 02.2016
Account Executive
Arts Printing Pte Ltd
11.2013 - 11.2014
Retail Supervisor
Fidelity Communications Services Pte Ltd
11.2011 - 05.2012
Administrative Officer
Asiatech Entity Pte Ltd
12.2007 - 10.2011
Accounts cum Administrative Assistant
Robert & Leong Shipping Co
02.2005 - 11.2007
Diploma - Info-Comm Technology
Training Vision
Diploma - IT Services (System Support)
Lithan Hall Academy
Advanced Certificate - IT Services (Infrastructure Support)
Lithan Hall Academy
Higher Nitec - Information Technology
ITE Dover
Nitec - Electronics
ITE Balestier
GCE O Levels -
Xinmin Secondary School
Advanced Diploma - Cyber Security
Training Vision
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