Zixiong Zhuo (Alan)
Quality & Safety Management
singapore
Summary
With extensive experience in Facility EHS Management, I am eager to leverage my expertise in Environmental Health and Safety to enhance your team. My background reflects a strong commitment to maintaining safe and compliant work environments, fueled by a proactive approach to problem-solving. I am enthusiastic about the opportunity to apply my passion for EHS to drive positive outcomes within your organization. I am also well-versed in GMP, GXP, good documentation practices, and ISO standards, including ISO 45001, ISO 9001, and ISO 14001. I am a dedicated Facility EHS Management professional with extensive experience eager to contribute my Environmental Health and Safety expertise to your team. My proactive approach ensures safe and compliant workplaces, while my knowledge of GMP, GXP, good documentation practices, and ISO standards—including ISO 45001, ISO 9001, and ISO 14001—fuels my commitment to driving positive outcomes in your organization.
Overview
15
15
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Safety and Quailty Manager
Eriweld International Pte Ltd
12.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Established performance metrics and KPIs to track departmental progress, utilizing data-driven insights for informed decision-making and strategic planning.
- Delivered high-quality results on complex projects by effectively managing risks and mitigating potential issues before they escalated.
- Conducted regular performance reviews to identify areas for improvement, providing tailored coaching as needed for staff development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed senior-level personnel working in marketing and sales capacities.
Facility EHS
Catalent Pharma Solution Pte Ltd
01.2023 - 12.2023
- Streamlined EHS processes, achieving a 30% increase in annual compliance.
- Implemented targeted safety training programs, reducing incidents by 25%.
- Led comprehensive risk assessments, enhancing workplace safety and minimizing liabilities.
- Developed robust emergency response plans, improving crisis management readiness.
- Conducted thorough internal audits, maintaining a 95% compliance rating.
- Cultivated a proactive safety culture, boosting employee engagement in EHS initiatives.
- Collaborated cross-functionally to integrate safety into daily operations seamlessly.
- Presented insightful EHS data to stakeholders, enhancing transparency and trust.
- Extensive expertise in ISO 45001, ISO 9001, ISO 14001, and Good Practice GxP, GMP, and GDE standards.
Operation Manager & Safety Management
Kingsmen Exhibition Pte Ltd
01.2021 - 12.2022
- Collaborate with vendors to secure competitive quotes for goods and services, driving cost efficiencies.
- Design and implement tailored accommodation plans for participants, enhancing overall experience.
- Strategically execute comprehensive event logistics in partnership with organizers and vendors, ensuring seamless operations.
- Oversee on-site event execution, ensuring adherence to operational standards and client expectations.
- Coordinate and direct volunteer activities, optimizing resource allocation for maximum impact.
- Address participant inquiries promptly, delivering exceptional customer service throughout the event lifecycle.
- Draft and negotiate service contracts with vendors, ensuring clarity and compliance with organizational standards.
- Communicate critical event deliverables and timelines to vendors, fostering effective collaboration.
- Research and integrate local security and health policies into event planning, ensuring regulatory compliance.
- Proactively troubleshoot on-site issues, maintaining a smooth event flow and participant satisfaction.
- Partner with event organizers to successfully execute high-impact events, aligning with strategic goals.
- Manage pre-event setup and post-event teardown to ensure venues are efficiently prepared for handover.
Safety Consultant
Assure Safety Pte Ltd
12.2019 - 12.2020
- Collaborated with clients to enhance safety documentation and vendor safety protocols, ensuring compliance with industry standards.
- Facilitated safety meetings and on-site audits, promoting a proactive safety culture.
- Conducted daily safety walks to identify hazards and enforce adherence to Method of Statement (MOS) and Standard Operating Procedures (SOP).
- Led morning toolbox meetings, verifying that all equipment was in optimal condition for safe operation.
- Authorized all Permits to Work (PTW) and Hoarding Permits (HP), ensuring compliance with safety regulations.
- Assisted clients in consolidating Risk Assessments (RA), MOS, and SOPs into a comprehensive main document.
- Maintained a constant site presence during high-risk operations and hoarding activities to guarantee safety standards.
Site Manager
Entrust Organisation Pte Ltd
01.2016 - 10.2019
- Developed and pitched innovative strategies to enhance performance and efficiency in flooring operations.
- Collaborated with management to identify workflow issues and implement effective solutions.
- Supervised and delegated tasks to a skilled team of 12, ensuring optimal productivity.
- Maintained strong client relationships through effective communication via calls, emails, and face-to-face interactions.
- Ensured the safety and compliance of team members by consistently promoting the importance of PPE during operations.
- Developed and presented performance improvement strategies, boosting efficiency.
- Identified workflow challenges and implemented effective solutions for the team.
- Led a team of 12, enhancing productivity through effective task delegation.
- Managed client communications via calls, emails, and face-to-face interactions.
Interior Designer
D'Planners Pte Ltd
09.2010 - 12.2015
- Develop strategic plans to build customer trust and close sales during client meetings.
- Conduct thorough double confirmations of client requirements post-sale to ensure satisfaction.
- Prepare and present professional contracts for client acknowledgment following sale closure.
- Secure necessary HDB and relevant renovation licenses prior to project commencement.
- Create detailed floor plans and innovative space designs using Illustrator for impactful client presentations.
- Coordinate comprehensive pre-project walkthroughs with clients, contractors, and project coordinators to align expectations.
- Conduct regular site visits to monitor progress and ensure seamless execution of projects.
Education
N Level -
Admiralty Secondary School
01.2006
Skills
Microsoft 365 Administration
EHS management systems
PowerPoint Presentation
Contractor management
Floor Plan Development
Safety Control measure
Quality Management
Method Statement
Risk Assessment
Microsoft Words
Excel
Communication
Team leadership
Operations management
Decision-making
Goal setting
Negotiation
Complex Problem-solving
Budget control
Safety procedures
Risk management
Inventory management
Policy and procedure development
Vendor management
Stakeholder management
Problem-solving
MS office
Positive attitude
Multitasking
Computer skills
Self motivation
Strategic planning
Time management
Performance management
Customer service
Policy implementation
Documentation and reporting
Certification
Advance Certificate in Workplace Safety & Health | Feb 2020
Interests
Fishing, Swimming, Hiking, Camping, Gym
DRIVING LICENSE
- Driving License Category
- Class 3
Timeline
Safety and Quailty Manager
Eriweld International Pte Ltd
12.2023 - Current
Facility EHS
Catalent Pharma Solution Pte Ltd
01.2023 - 12.2023
Operation Manager & Safety Management
Kingsmen Exhibition Pte Ltd
01.2021 - 12.2022
Safety Consultant
Assure Safety Pte Ltd
12.2019 - 12.2020
Site Manager
Entrust Organisation Pte Ltd
01.2016 - 10.2019
Interior Designer
D'Planners Pte Ltd
09.2010 - 12.2015
N Level -
Admiralty Secondary School