Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zixin Xi

Zixin Xi

Summary

I'm a good team player who values mutual respect, willing to absorb new skills and take up challenges. I'm also a faster learner and adapt to evolving enviroments well. Apart from my work, I'm passionate about photography and videography. I do also enjoys visiting exhibitions and galleries.

Overview

9
9
years of professional experience

Work History

Customer Service Executive

Clasquin Singapore PTE LTD
10.2024 - Current

- Changed department and role in the company, hoping to learn new things for my self and career growth

- Handle inhouse accounts, intercompany and agent inquiry via email

- Support sales for sourcing rates and flight / vessel schedules

- Liaise with supplies and customer whenever needed, verifying all documents needed

- Coordinate with operations to make sure smooth shipping procedure

Airfreight operation

Clasquin Singapore PTE LTD
04.2022 - 09.2024

- Apart from what I was doing with the previous job, making bookings and coordinate with airlines and co-loaders

- Liaise with both suppliers and customers

- Liaise with overseas intercompany office and agents

- Obtain IATA Dangerous Goods Certification

Air export operation

Skytruck Forwarders (S) PTE LTD
02.2019 - 04.2022

- Prepare air export way bill

- Handle export customs declarations

- Oversight of cargo pick up, packing, labelling and palletizing


Sales and purchase coordinator

FirstDart Fishing Tackle
07.2018 - 01.2019

- Support sales to prepare invoice and purchase order for both customer and supplies

- Liaise with supplies and logistic partners to arrange import and export of the goods tot he customer

- Coordinate with accounts to help key in all sales invoices into the system

End-User Technology Assistant

Singapore Telecommunications Limited
03.2016 - 05.2016

- Internship

- Update user guide

- Provide support and troubleshoot for application that use internally

Education

Diploma - Information Security

Nanyang Polytechnic Singapore
Singapore
05-2016

GCE 'O' -

Ahmad Ibrahim Secondary School
Singapore
12-2012

PSLE -

Huamin Primary School
Singapore
12-2008

Skills

  • Team collaboration
  • Customer engagement

  • Problem-solving abilities
  • MS office

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Customer Service Executive

Clasquin Singapore PTE LTD
10.2024 - Current

Airfreight operation

Clasquin Singapore PTE LTD
04.2022 - 09.2024

Air export operation

Skytruck Forwarders (S) PTE LTD
02.2019 - 04.2022

Sales and purchase coordinator

FirstDart Fishing Tackle
07.2018 - 01.2019

End-User Technology Assistant

Singapore Telecommunications Limited
03.2016 - 05.2016

Diploma - Information Security

Nanyang Polytechnic Singapore

GCE 'O' -

Ahmad Ibrahim Secondary School

PSLE -

Huamin Primary School
Zixin Xi