Zi Quan Ooi

As A Part Timer

• Provided courteous, friendly service while multitasking in fast-paced environment.
• Maintained a clean and organized dining area for an enjoyable guest experience.
• Checked on guests throughout meal to attend to needs and provide great service.

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

• Handle vehicle check in and check out and assisting tenants with their needs.
• Meeting with prospective tenants to determine lease terms, receiving security deposits and coordinating with current tenants to discuss lease changes.
• Meeting potential tenants and guiding them on tours of available vehicle.
• Building a rapport with current tenants to give them personalized service.