Zin Mar Phyo
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
5
years of professional experience
Work History
Cashier and Sales Associate
Acfe+ Coffee
08.2022 - 09.2023
- Greet customers as they enter the coffee shop and assist them in making purchases.
- Operate cash register and handle cash, credit, and debit card transactions accurately.
- Take customer orders for coffee, tea, pastries, and other menu items.
- Prepare beverages and food items according to established recipes and quality standards.
- Upsell additional items such as specialty drinks, snacks, and merchandise to increase sales.
- Maintain cleanliness and organization of the cashier station and front-of-house area.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Sales Administration
Mandalay Golden Wing Construction Ltd.
07.2018 - 04.2022
- Greet customers as they enter the coffee shop and assist them in making purchases.
- Operate cash register and handle cash, credit, and debit card transactions accurately..
- Take customer orders for coffee, tea, pastries, and other menu items.
- Prepare beverages and food items according to established recipes and quality standards.
- Upsell additional items such as specialty drinks, snacks, and merchandise to increase sales.
- Maintain cleanliness and organization of the cashier station and front-of-house area.
- Restock inventory as needed and monitor supply levels to ensure products are readily available.
- Answer customer inquiries regarding menu items, pricing, and ingredients.
- Collaborate with other team members to ensure efficient and smooth operations during peak hours.
- Follow health and safety regulations at all times to uphold food hygiene standards.
- Assisted in budget preparation and monitoring for the sales administration department, keeping expenses in line with organizational goals.
- Implemented process improvements to increase efficiency within the Sales Administration department, resulting in time savings and cost reduction.
Education
High School Diploma -
Trinity International College
Singapore 04.2001 -
High School Diploma -
Kingston International College
Singapore 04.2001 -
High School Diploma -
Myanmar Commercial Management Institute
Yangon Myanmar 04.2001 -
High School Diploma -
Myanmar Management Institute
Yangon Myanmar 04.2001 -
Bachelor of Arts -
Taungoo University
Yangon Myanmar 04.2001 -
Skills
English
Microsoft Office
Cashier & Date Entey
Customer Assistance
Customer Service
Cash Register Operation
Issue Resolution
Timeline
Cashier and Sales Associate
Acfe+ Coffee
08.2022 - 09.2023
Sales Administration
Mandalay Golden Wing Construction Ltd.
07.2018 - 04.2022
High School Diploma -
Trinity International College
04.2001 -
High School Diploma -
Kingston International College
04.2001 -
High School Diploma -
Myanmar Commercial Management Institute
04.2001 -
High School Diploma -
Myanmar Management Institute
04.2001 -
Bachelor of Arts -
Taungoo University
04.2001 -