Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Zihao Lu

Summary

Proven Delivery Agent at Camel Nuts, adept in enhancing customer satisfaction through punctual and accurate package delivery. Demonstrated professionalism and strong navigation skills, significantly improving service quality. Excelled in teamwork and problem-solving, fostering positive client relationships and contributing to a collaborative work environment.

Overview

Work History

Delivery Agent

Camel Nuts
11.2020 - 01.2021
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
  • Managed loading and unloading of trucks to maintain efficient workflow.
  • Fostered positive relationships with clients through courteous interactions during pickups deliveries.
  • Participated in regular team meetings to share ideas and suggestions on improving overall service quality.

Education

PCME - JC

SAJC
11.2022

Skills

  • Self-motivation and discipline
  • Strong navigation skills
  • Professionalism and punctuality
  • Proper lifting techniques
  • Physical stamina and strength
  • Environmental consciousness
  • Teamwork
  • Customer service
  • Problem-solving

Accomplishments

Initiated a VIA(Values in Action) programme to FeiYue elderly care as the leader. In 2021, led a group of 30 to plan an online zoom lesson on how to use and navigate grocery apps such as FAIRPRICE. We also went down and entertained the elderly via performences (singing, wushu) and we had a bonding session with them.

Languages

Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Malay
Intermediate (B1)

Timeline

Delivery Agent

Camel Nuts
11.2020 - 01.2021

PCME - JC

SAJC
Zihao Lu