ZIELA SUFINA ABDULLAH
Telok Panglima Garang
Summary
Highly creative and skilled accounting professional with in-depth expertise in MYOB and QuickBooks accounting software. Proven ability to efficiently manage a wide range of accounting functions, including handling invoices, processing memos, managing payables, and ensuring accurate financial reporting. Experienced in overseeing accounts receivable and accounts payable, reconciling financial records, and maintaining up-to-date ledgers. Demonstrates exceptional problem-solving abilities and attention to detail, consistently delivering high-quality results in fast-paced environments. Adept at collaborating with cross-functional teams and optimizing accounting workflows to enhance business operations
Overview
13
13
years of professional experience
Work History
Account Executive
Enagic Singapore Pte Ltd
05.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Implemented financial systems that increased efficiency in reporting, budgeting, and analysis tasks.
- Enhanced company cash flow with diligent accounts receivable management and timely collections.
- Reduced financial risk, implementing robust internal audit procedures and controls.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Senior Finance Executive
Enagic Malaysia Sdn Bhd
08.2014 - 04.2023
- To perform daily transaction on invoice capturing and ensuring accuracy, completeness and timeliness. To pay invoices by verifying transaction information, scheduling and preparing disbursements, obtain authorized payment to other country, to maintain and efficiently control system of filing, records, communication and correspondence assist superior in month end closing and reporting
- Improved financial reporting accuracy by streamlining processes and implementing automated systems.
- Maintained in-depth knowledge of Salesforce, Oracle Peoplesoft, and other billing and tracking software.
- Independently made decisions with needs of company at heart, with exceptional trust on behalf of CEO and CFO.
- Reviewed debits and credits to rectify deficiencies and investigate nature and appropriateness.
- Established strong banking relationships to secure optimal financing options for ongoing projects and investments.
Account Administrative
JMB Pangsapuri Angsana
05.2013 - 07.2013
- In charge of all accounts and responsible for the all payments. Staff salary; payments of maintenance of building apartments; Collection of Electricity & Water bills; Balancing of accounts ½ yearly and yearly. The role plays a vital part in the administration and smooth-running of businesses
Admin
Big School Education
10.2012 - 12.2012
- Administrator provides both clerical and administrative support to professionals, either as part of a team or individually. The role plays a vital part in the administration and smooth-running of businesses throughout industry. Administrators are involved with the coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks and, in some cases.
Education
MBA -
Universiti Teknologi MARA
Malaysia05-2025
Bachelor of Arts - Human Resources Development
University of Technology Malaysia
MALAYSIA01.2020
High School Diploma -
Institut Teknologi Perak (Collaborate With UTM)
MALAYSIA01.2013
Skills
- Proficient in MYOB
- Client engagement strategies
- Account management
- Relationship building and management
- Pipeline management
- Written and verbal communication
- Customer service
- Skilled in Microsoft Office tools
- QuickBooks experience
- Innovative thinking
- Collaborative teamwork
- Customer service expertise
- Strong verbal communication
- CRM software expertise
- Customer relations
- Customer relationship management (CRM)
- Business development and planning
- Customer relationships
- Customer presentations
- Lead development
- Sales strategies
- Lead generation
- Strong relationships
- Interpersonal skills
- Account planning
LANGUAGES
English 75
Bahasa 80
References
1. Winna Chin
HR / Account Department
winna@enagicsg.com
(65) 6720 7501
Enagic Singapore Pte Ltd
2. Ain Zuarni Binti Abdul Kadir
Human Resource
hr@enagic-my.com
(603) 2282-2332
Enagic Malaysia Sdn Bhd
Awards
Employee of the Year | Best Student
Enagic Malaysia Sdn Bhd | University of Technology Malaysia (UTM)
- Awarded Employee of the Year at Enagic Malaysia Sdn Bhd for exceptional performance, leadership, and dedication. Recognized for consistently exceeding targets, driving key projects to success, and contributing to a collaborative and high-performing team environment.
- Honored as Best Student at UTM for outstanding academic achievements, demonstrating superior problem-solving, analytical, and leadership skills. Ranked at the top of the class and recognized by faculty for innovation, initiative, and academic excellence in both individual and group projects.
EXPECTED SALARY
SGD 5000 (Negotiable)
Timeline
Account Executive
Enagic Singapore Pte Ltd
05.2023 - Current
Senior Finance Executive
Enagic Malaysia Sdn Bhd
08.2014 - 04.2023
Account Administrative
JMB Pangsapuri Angsana
05.2013 - 07.2013
Admin
Big School Education
10.2012 - 12.2012
MBA -
Universiti Teknologi MARA
Bachelor of Arts - Human Resources Development
University of Technology Malaysia
High School Diploma -
Institut Teknologi Perak (Collaborate With UTM)
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