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Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
A keen strategist with capabilities in service delivery/operations management , leading global teams and projects in Agile environment; proven experience in driving operational excellence and continuous improvement through process standardization, streamlining and automation; experience in product, change management, business management, risk and control, data and analytics and governance. A qualified scrum master, six sigma black belt and AML specialist with strong hands-on experience in running large programs involving multiple stakeholders from diverse background

A Banking Professional with having strong hold on Data analysis, Risk and Data Management, Report Writing, System Evaluations, NPCI and RBI Reporting, Fraud Investigation, Complex Problem Solving, Fraud Control Unit, KYC and Compliance specialist.

Seasoned Product Owner with 13+ years of IT experience, specializing in digital KYC, compliance, and onboarding solutions for fintech and telecom industries. Proven success in delivering scalable, regulatory-compliant products globally. Skilled in translating complex regulations into seamless customer journeys, optimizing verification flows, and launching omni-channel solutions. Led teams to implement OCR-based KYC and self-service verification platforms, resulting in a 14% increase in verification rates, 85% auto-verification success, and $2M in potential global revenue. Data-driven, collaborative, and experienced in agile product development, backlog management, stakeholder alignment, and regulatory compliance. Strong focus on user-centric design, analytics (Amplitude), A/B testing, and customer feedback.

Experienced Program Manager and Servant Leader Highly skilled in managing complex projects, fostering team collaboration, and delivering high-impact results. Proven expertise in leading cross-functional teams, implementing Agile methodologies, and cultivating a culture of continuous improvement. Adept at aligning strategic objectives with operational excellence to drive organizational success.

Zhi Kai Sim

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BAP - KYC Product

Project Management Intern

Education

Master of Science - Quantitative Finance

Bachelor of Engineering - Industrial & Systems Engineering

NUS Summer Exchange Programme -

NUS Winter Exchange Programme -

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BAP - KYC Product

Project Management Intern

Master of Science - Quantitative Finance

Bachelor of Engineering - Industrial & Systems Engineering

NUS Summer Exchange Programme -

NUS Winter Exchange Programme -

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