Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

ZHI JIE LIM

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Executive

NTUC LearningHub @ Aljunied Training Centre
12.2020 - 09.2022

Settling In-Programme (SIP) for Migrant Domestic Workers (MDWs)

  • Prepared refreshments, courseware and props for MDWs who are attending SIP
  • Performed daily checks on SIP props
  • Submitted daily and monthly reports to the Ministry of Manpower, Singapore (MOM)
  • Provided technical support to SIP trainers
  • Communicated with MOM on any potential underage MDWs
  • Update SIP attendance through MOM’s system
  • Report to MOM by the end of the day for any MDWs that are in distress during the programme or require close supervision while hanging clothes and cleaning windows
  • Performed checks on any potential human errors (typing errors) for all SIP registration
  • Scanned MDW’s documents and stored them in an archive for future audits
  • Sent SIP certificates to respective employment agencies and direct employers
  • Proposed business procedure for MDWs to check for Polymerase chain reaction COVID-19 test (PCR)


Workplace Safety and Health

  • Managed courseware orders for classes that are conducted on NTUC LearningHub premises and on the customer’s site
  • Uploaded MOM courses into the MOM portal on time
  • Printed Safety Passes and delivered to the customer service counter (Bras Besah) for competent trainees
  • Reprint safety pass and delivered to the customer service counter (Bras Besah) for trainees that had made replacement request
  • Sent softcopies of course materials and class links to trainees who are attending virtual classes
  • Ensured that the completed course documents are archived and in Skillsfuture Singapore auditing standard.
  • Informed the respective account managers of any absentees
  • Checked and updated the attendance and results in NTUC LearningHub system
  • Uploaded course attendance and results into Skillsfuture Singapore

Administrative Assistant

Ministry Of Defence, Singapore
12.2018 - 10.2020
  • Assisted in daily operations in the unit
  • Created a flowchart for future duty personnel
  • organized Year End Celebration on Work Year 2019/2020
  • organized unit event(on a monthly basis) from Jan 2019 to Aug 2019
  • Assisted in most of National Level security operations like National Day 2019 and National Day 2020
  • Created a poster on the transfer to a new camp
  • Stored and Archived documents in a proper manner

Intern

OCBC Bank
05.2017 - 08.2017
  • Write Industry research and understand reports by performing analysis

Education

Bachelor of Science - Business Information Systems

Murdoch University
Australia
12.2023

Polytechnic Diploma - Business Informatics

Nanyang Polytechnic
Singapore
05.2018

GCE 'O' Levels -

Greendale Secondary School
Singapore
01.2015

Skills

  • Process Improvements
  • Regulatory Compliance
  • Workflow Optimization
  • Minute Taking
  • Microsoft Suite
  • Microsoft Power BI
  • Microsoft Visio
  • Google Analytics
  • Tableau
  • Java Programming
  • Javascript Programming
  • C# Programming
  • Python Programming
  • MySQL Database
  • PostgreSQL Database
  • Unified Modeling Language (UML)
  • Business Process Model and Notation (BPMN)
  • ICT Project Management

Languages

English
Elementary (A2)
Chinese (Mandarin)
Elementary (A2)

Accomplishments

Microsoft Suite

  • Used Microsoft Excel to optimize time spent on tasks with formulas and checking duplicate data


Greendale Secondary School

  • Edusave Scholarship 2014
  • Edusave Scholarship 2013
  • Edusave Certificate of Academic Achievement 2012

Certification

  • Google Analytics Certification Training - 2023
  • DATA ANALYSIS FUNDAMENTALS USING MICROSOFT EXCEL (IBF)- P210423ZWR – ENGLISH - 2022
  • DATA ANALYTICS AND CREATING INTERACTIVE DASHBOARDS USING PYTHON-P200504JEW – ENGLISH - 2022
  • FUNDAMENTALS OF PYTHON PROGRAMMING-P210804LBF – ENGLISH - 2022
  • ICDL Data Analytics - 2022
  • PERFORM ADVANCED WORD PROCESSING FUNCTIONS (WORD) 2019 - 2022
  • LEAN SIX SIGMA YELLOW BELT - 2021

Timeline

Operations Executive

NTUC LearningHub @ Aljunied Training Centre
12.2020 - 09.2022

Administrative Assistant

Ministry Of Defence, Singapore
12.2018 - 10.2020

Intern

OCBC Bank
05.2017 - 08.2017

Bachelor of Science - Business Information Systems

Murdoch University

Polytechnic Diploma - Business Informatics

Nanyang Polytechnic

GCE 'O' Levels -

Greendale Secondary School
ZHI JIE LIM