Zhihui Feng
Summary
Dynamic Bubble Tea Barista with a proven track record at Chang Cheng Group Pte Ltd, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and promoting additional items, contributing to increased sales. Skilled in operating POS systems and maintaining high standards of cleanliness and organization in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Bubble Tea Barista
Chang Cheng Group Pte Ltd
01.2025 - 10.2025
- Prepared a variety of bubble tea flavors, ensuring consistency and quality in every beverage.
- Operated point-of-sale systems efficiently to handle customer transactions accurately.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.
- Adapted quickly to changing menu items and seasonal promotions, showcasing flexibility in service delivery.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted additional items with beverages, increasing store sales.
Education
No Degree - Retail And Online Business
Institue Of Technical Education
Singapore04-2027
Skills
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Responsive to changing circumstances
- Excellent communication
- Customer satisfaction
- Team collaboration
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Bubble Tea Barista
Chang Cheng Group Pte Ltd
01.2025 - 10.2025
No Degree - Retail And Online Business
Institue Of Technical Education