Zhi Heng Lai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Presales Engineer
Bricomp International Pte Ltd
06.2018 - 10.2023
- Create and implement a sales strategy to acquire new clients and expand the customer base.
- Participate in project engineering planning and design, including space and installation management.
- Perform Gebiz bidding.
- Familiarization with new products and services.
- Identify prospect customers through various channels such as online research, networking, cold calling, and participation in industry events.
- Provide presales support by solving technical business solutions for the client.
- Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
- Develop working proficiency and obtain certifications on assigned products and technologies.
- Conduct hands-on POC independently and present vendor’s solution to partners and end-users.
- Review technology/service offerings/products with internal and external parties as part of any evaluation or development process.
- Undertake additional assigned duties or projects
Project Manager, Client Services
SERRON TECHNOLOGY PTE LTD
02.2014 - 05.2018
- Approach Client , conduct pre sales / site surveys.
- Come out with sales strategies , solutions that are cost efficient without compromising on quality of service.
- Provide quotation for the project
- Participate in project engineering planning and design, including space and installation management
- Conduct research, compile data, and prepare papers for consideration and presentation to the client.
- Sourcing and Coordinating with Sub-Contractors.
- Set timeline, goals and deadline for project.
- Aftersales support. Maintenance of project after commissioning.
- Familiarization with new products and services.
- Conduct product training for other staff and interns.
Education
GCE 'O' Levels
5 Credits 04.2001 -
Skills
Consumer-Facing Material Design
Business Relationship Management
Product Proposal Drafting
Presales Strategy Design
Sales Support
Requirements Management
Field Consulting
Compliance Reviews
Proficient in Microsoft Office Powerpoint, Outlook, Word, Excel
Solution Selling
Proposal Development
Documentation
Technical Consulting
Timeline
Presales Engineer
Bricomp International Pte Ltd
06.2018 - 10.2023
Project Manager, Client Services
SERRON TECHNOLOGY PTE LTD
02.2014 - 05.2018
GCE 'O' Levels
04.2001 -