Summary
Overview
Work History
Education
Skills
Timeline
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Zhi Heng Lai

Zhi Heng Lai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Presales Engineer

Bricomp International Pte Ltd
06.2018 - 10.2023
  • Create and implement a sales strategy to acquire new clients and expand the customer base.
  • Participate in project engineering planning and design, including space and installation management.
  • Perform Gebiz bidding.
  • Familiarization with new products and services.
  • Identify prospect customers through various channels such as online research, networking, cold calling, and participation in industry events.
  • Provide presales support by solving technical business solutions for the client.
  • Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
  • Develop working proficiency and obtain certifications on assigned products and technologies.
  • Conduct hands-on POC independently and present vendor’s solution to partners and end-users.
  • Review technology/service offerings/products with internal and external parties as part of any evaluation or development process.
  • Undertake additional assigned duties or projects


Project Manager, Client Services

SERRON TECHNOLOGY PTE LTD
02.2014 - 05.2018
  • Approach Client , conduct pre sales / site surveys.
  • Come out with sales strategies , solutions that are cost efficient without compromising on quality of service.
  • Provide quotation for the project
  • Participate in project engineering planning and design, including space and installation management
  • Conduct research, compile data, and prepare papers for consideration and presentation to the client.
  • Sourcing and Coordinating with Sub-Contractors.
  • Set timeline, goals and deadline for project.
  • Aftersales support. Maintenance of project after commissioning.
  • Familiarization with new products and services.
  • Conduct product training for other staff and interns.

Education

GCE 'O' Levels
5 Credits
04.2001 -

Skills

Consumer-Facing Material Design

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Timeline

Presales Engineer

Bricomp International Pte Ltd
06.2018 - 10.2023

Project Manager, Client Services

SERRON TECHNOLOGY PTE LTD
02.2014 - 05.2018

GCE 'O' Levels
04.2001 -
Zhi Heng Lai