Zhen Ying Liew

• Trained junior sales associates on best practices in selling customer services and product knowledge.
• Analyzed sales performance on products with top sellers and bottom sellers.
• Ensuring of products is fully replenished all the time for customers to have a pleasant shopping experience.
• Boosted sales revenue by developing and maintaining strong relationships with clients.
• Used POS system to process sales, returns and online orders.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Contributed to team objectives in fast-paced environment.

• Making payment & opening invoice for consumers.
• Assist HR with issuing salary to workers
• Administrative task.

Example :

• Ordering of supplies for company.
• Handling all paperwork.
• Ensuring meeting all customer service expectations.
• Ensure all paperworks is being filed properly.
• Guiding new admin staff on daily task
• Reminding directors on meeting hours and dates.