- Coordination of Import & Export operations [Non-Haz & Haz cargoes] with various stakeholders
- Maintaining good customer relations with customers, with regular meetings
- Manage customer inquiries regarding shipment statuses, delays, or other issues.
- Preparation of documents like bills of lading, invoices, and certificates of origin
- Monitor shipping documents for shipment clearance, and other regulatory compliance
- Billing to customers
- Knowledge of Tradenet, SAP, Cyberlog and many more
- Preparation of Insurance certificates
- Work with warehouse teams to optimize storage and streamline operations
- Identify risks in the supply chain and implement mitigation strategies
- Handle disputes related to shipments, damages, or lost goods
- Greeting and welcoming customers.
- Taking orders accurately and offering menu recommendations.
- Addressing customer inquiries and complaints professionally.
- Serving food and beverages promptly and courteously.
- Setting up and clearing tables efficiently.
- Assisting in restocking supplies and maintaining inventory.
- Following health and safety standards in food handling.
- Participated in Collins Aerospace Internship programme as part of NYP curriculum
- Supported engineering team in design blueprint for one of the core product model
- Liaised between design, production and quality control teams to ensure highest standard of quality was being met during each
stage of development
- Ocean Transportation
- Export Documention
- SAP Portal
- Third-Party Logistics (3PL)
- Supply Chain Operations
- Customer Engagement
- Freight Forwarding
- Microsoft Excel
- Air Freight
- Custom Clearance
- Customer Service
- Global Logistics
- Import / Export Operations
- Billing Process
Leadership Experience & Co-Curricular Activities
Nanyang Polytechnic
- Member of Basketball team and represented NYP in inter-school competition for 3 consecutive years.
- Facilitated and participated in various social activities such as Shoot-O Sports Carnival, Catchmania 2016 and Captain’s Hoop.
Guang Yang Secondary School
- Member of Basketball team and participated in inter-school competition for 4 consecutive years.
- Selected as Class Monitor (2012) to facilitate class activities and responsible for attendance taking.
- Selected as IT Monitor (2014) to assist in digital and technological requirements for conduct of classroom lessons.