ZHENG LIPING
Summary
- Allied Professional assistant with an ability to relate to my student and their families to provide support to Allied Professionals in working with parents/caregivers, community partners, and external agencies. -seeking job roles in a social service organization where I can contribute my knowledge, skills and personal attributes that I learnt from my degree course and working experience to provide invention to enhance the emotional well-being and support of the client in the organization.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Operation Executive
THK Home for Disabled
11.2019 - Current
- Provided ongoing training to team members, enhancing skillsets and overall productivity.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Evaluated employee performance regularly, providing constructive feedback for professional development opportunities.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Guided clients in developing skills and strategies for dealing with problems.
- Listened to clients' concerns and provided encouragement and support.
Allied Professional Assistant
APSN Tanglin School
07.2012 - 11.2019
- Allied Professional Assistants work under the direct supervision of Head of Allied Professional to provide therapeutic and program-related support for occupational therapist, psychologist, speech and language therapist and social worker
- Run groupwork with allied professional for student that need invention for their behavioural
- Entered details such as payments, account information and call logs into the computer system
- Responded to parent or external agencies enquiry via telephone and email.
Education
Graduate Diploma in Social Work - Social Work
Singapore University of Social Sciences
Singapore2023
Bachelor of Counselling - Counselling
Singapore University of Social Sciences
2018
Diploma - Multimedia & Infocomm Technology
Nanyang Polytechnic
2011
Skills
- Ability to Work Under Pressure
- Decision Making
- Self-motivation
- Conflict Resolution
- Adaptability
- Good Interpersonal Skill
- Able to speak good dialect
- Case Management
- MS Office
- Case Notes
- Referrals and Networking
- Home Visits
- Individualized Counseling
Accomplishments
- Introduction-Play Therapy Workshop
- Used the Edatalogger app to develop items withdrawal and work request for facilities maintenance
- Introduction-Psychological First Aid
Additional Information
- Eagle leadership award in 2007
- Director's List in 2009/2010 Semester 1 in Nanyang Polytechnic
- Pink Award- No Medical Leave for consecutive 4 years since 2015
- INTERNSHIP -Counsellor at Ah Moil Old Age Home (Silat) from February to May 2018
- INTERNSHIP -Social Worker at Family Service Center from May to September 2023
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)
Timeline
Operation Executive
THK Home for Disabled
11.2019 - Current
Allied Professional Assistant
APSN Tanglin School
07.2012 - 11.2019
Graduate Diploma in Social Work - Social Work
Singapore University of Social Sciences
Bachelor of Counselling - Counselling
Singapore University of Social Sciences
Diploma - Multimedia & Infocomm Technology
Nanyang Polytechnic
Similar Profiles
Lariza EllacerLariza Ellacer
Geriatric Nursing Aide at Thye Hua Kwan Moral Charities THK Home Care ServicesGeriatric Nursing Aide at Thye Hua Kwan Moral Charities THK Home Care Services
Riki RosenbergRiki Rosenberg
Art Therapist at Ohel Home For The DisabledArt Therapist at Ohel Home For The Disabled
Avraham FazylovAvraham Fazylov
Weekend DSP Home Manager at Ohel Home For The DisabledWeekend DSP Home Manager at Ohel Home For The Disabled
Shivam SrivastavaShivam Srivastava
Operation Executive at Thirteen Food and BeverageOperation Executive at Thirteen Food and Beverage
ONG WENG CHINONG WENG CHIN
Operation Executive at Asia File Sdn BhdOperation Executive at Asia File Sdn Bhd