Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zheng Jia

Financial Controller

Summary

Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.

Skilled Financial Controller bringing 7 years of experience working with F&B organizations. Proven leadership and successful in leading teams in achieving financial goals. Accomplished in working with executive leaders to develop business, financial and growth strategies.. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities. Focused Accounting professional with 15 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with MYOB. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.


Overview

15
15
years of professional experience

Work History

General Manager of Food Service/Financial Controller

Quentin’s F&B (S) Pte Ltd
10.2018 - 04.2023
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Monitored industry trends to stay ahead of competitors and continuously adapt operations as needed for continued success in the marketplace.
  • Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Conducted regular variance analyses between actual results and budget projections to identify trends or issues requiring further investigation or action by management staff.
  • Managed a team of finance professionals, providing guidance, support, and ongoing training to ensure continued growth and development.
  • Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
  • Identified areas for operational improvement through detailed financial analysis, leading to increased profitability and reduced expenses.
  • Used MYOB and QuickBook to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
  • Managed payroll data entry and processing for 35 employees to comply with predetermined company guidelines.
  • Optimized working capital availability by proactively managing inventory levels, accounts receivable balances, vendor payment terms negotiation.
  • Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
  • Spearheaded the implementation of new accounting software, resulting in increased efficiency and improved financial tracking capabilities.

Senior Accountant

Quentin’s F&B (S) Pte Ltd
3 2015 - 06.2018
  • Responsible for preparation and closing of monthly and annual financial statements
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Lead SAP Implementation within the Group comprising for SAP Finance module,
  • Purchasing/Procurement, Warehouse, Inventory, Project Management to ensure business process functionality and overall performance with high degree of satisfaction
  • Oversee the Accounts Payable function to ensure timely and accurate payment to vendors and employees
  • Oversee the Accounts Receivable function to ensure that invoices are submitted on time and timely collection
  • Review loan agreements to ensure that completeness and accuracy are in accordance with the company policy
  • Work extensively with the Financial Controller, Partners and Consultants on financial planning, models building, strategies testing and implementation, and post-implementation review etc
  • Create and publish job ads on Linkedin
  • Maintain professionalism on Linkedin, calls, emails, and in-person visits to potential candidates and newly hired employees.
  • Updated general ledger with latest entries.
  • Assisted in upgrade and conversion of in-house financial systems.
  • Expedited payroll and invoicing by streamlining billing systems.
  • Directed accounting team in timely reporting of finances for diverse client businesses.

Accountant,HR & Admin

Sundanese food Pte Ltd
03.2008 - 10.2014
  • Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
  • Coordinate and liaise with internal parties to support intercompany activities
  • Support forecasting and budgeting exercise as per corporate guidelines
  • Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
  • Ensure timely, accurate month-end closing and financial reporting to Management
  • Be the first point of contact between the company and the senior management
  • Maintain confidentiality of internal documentation
  • Communicate with external partners
  • Revise and suggest changes in company policies.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.

Education

Association of Chartered Certified Accountant - Certified Accounting Technician (CAT)

FTMS Singapore Institute
Singapore

Senior High School Diploma -

Senior High School Of Industry University Harbin
China

Skills

Business Operations Analysis

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Languages

English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Advanced (C1)
Malay
Elementary (A2)

Timeline

General Manager of Food Service/Financial Controller

Quentin’s F&B (S) Pte Ltd
10.2018 - 04.2023

Accountant,HR & Admin

Sundanese food Pte Ltd
03.2008 - 10.2014

Senior Accountant

Quentin’s F&B (S) Pte Ltd
3 2015 - 06.2018

Association of Chartered Certified Accountant - Certified Accounting Technician (CAT)

FTMS Singapore Institute

Senior High School Diploma -

Senior High School Of Industry University Harbin

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