Zhang Qiuxia
Overview
20
20
years of professional experience
Work History
Nurse Clinician I
National University Hospital
07.2024 - Current
Nurse Clinician II
National University Hospital
07.2020 - 06.2024
Assistant Nurse Clinician
National University Hospital
07.2016 - 06.2020
- Assume the role as charge nurse or deputy nurse manager: manage nursing assignment and manpower, manage PR issue, ensure nursing care is carrying out smoothly to enhance patient’s safety.
- Resource person
- PICC
- NIHSS
- OneSAFE
- Massive Transfusion Protocol Nurse (MTP Nurse)
- MCI involvement: VVIP cover for PAP Award ceremony 2019
- Participant in MCI Kingfisher exercise 2018
- Work with nursing officers to review SOP to ensure that SOP is updated and maintaining by staff to enhance patient’s safety.
- Completion of NC induction
- Report and investigation incidents happened during shift, reply eHOR supervised by Nursing Officers
- Career coaching for staff – supervised by NC Shuting.
- EMD nurse lead for patient safety huddle since 2016:
- Monthly safety huddle meeting with EMD PSO and Ops
- Safety huddle presentation in safety and quality week 2017
- Safety huddle presentation in EMD ground round
- Poster presentation in HQSS forum 2018, ICN 2019
- Nursing reps for equipment in FY20 CAPEX
- Nursing Reps for STEMI activation workflow
- Participate RIE for long stayer
- Initial QIP to improve patient care:
- QIP1: Improving the efficiency of patient’s transfer and handover from EMD to AMU.
- QIP2: Improving time to 1st ECG for patients presenting with chest pain from P3 walk-in cases
- QIP3: Improve the efficiency of patient’s transfer (HRM case) and handover from EMD to Operation Theatre from 40minute to 20 minute.
- QIP4: Safety Tag Project-Achieve zero incidences of blood pressure/blood taking and IV cannulation over affected arms.
- Member of Nursing Quality Council:
- Sharing EMD KPI in NQC
- Member of medication workgroup in NQC to discuss medication related issues.
- Leader for Nursing Time-Out team to improve team work and communication:
- Initiated Star of the Month for nurses
- Nurse involved in MO orientation
- Plan to implement Pre-shift huddle for nurses
- Attended RCA workshop:
- Participated in RCA Event: Ventilator hose was not connected to oxygen source.
- Leader for streamline E-cart in EMD and review all checklist in department.
- QI Emcee: facilitate Nursing QI round
- 6 months CCU Rotation: 2nd May -3rd Nov 2019
- Provide direct care to HD and ICU patients
- Able to perform physical assessment and provide suggestion to the plan of care every 2 weeks.
- To participate in nursing care round
- Rostering for ANC workspace
Senior Staff Nurse I
National University Hospital
07.2014 - 06.2016
- Assess patient’s need, plan and implement care according to patient’s need.
- Supervise and guide new or junior staff and act as resource person in nursing care or procedure
- Assume the role as charge nurse: manage nursing assignment and manpower, ensure nursing care is carrying out smoothly to enhance patient’s safety.
- Work with nursing officers to review SOP to ensure that SOP is updated and maintaining by staff to enhance patient’s safety.
- Elderly Care Bundle Champion: training Elderly Care Bundle for EMD and AMU nurses, implement ECB in EMD and AMU.
- Trainer for Zoll defibrillator in EMD
- Trainer for Belmont Rapid infuser
- Provide in-service talk for Nurses in EMD
- EMD Loan Chit workflow
- EMD case transfer documentation workflow
- Nursing Rep for EMD safety huddle workgroup
- 6S project:
- 6S project for Medical Surgical store
- 6S project for P2D orange cupboard
Senior Staff Nurse II
National University Hospital
07.2012 - 06.2014
- Demonstrate clinical skills, knowledge and critical thinking; deliver safe and competent nursing care and family education
- Supervise and guide new or junior staff; act as a resource person in nursing care
- Assume the role as staff nurse in-charge
- Provide in-service talk for Nurses in EMD
- Member of Nursing standard team: infection control
- Member of Nursing standard team: education team
- 6S Project for P1 area.
Staff Nurse I
National University Hospital
07.2007 - 06.2012
- Assess patient’s need, plan and carry out treatment, investigation and care as patient’s need
- Deliver safe and competent nursing care and family education
- Supervise and guide new or junior staff.
- Assume the role as staff nurse in-charge
- Member of Nursing standard team: Documentation team
- Member of MCI team member
Staff Nurse II
National University Hospital
07.2005 - 06.2007
- Assess patient’s need, plan and implement care according to patient’s need
- Carry out treatment, investigation and care as prescribed
- Deliver safe and competent nursing care and family education
Education
Bachelor of Science - Nursing
Curtin University Singapore
06.2012
Advanced Diploma - Nursing (Emergency)
Nanyang Polytechnic
06.2010
Diploma - Nursing
Nanyang Polytechnic
05.2005
Nric
S8261032D
Written Languages
- English
- Chinese
Affiliations
- Member of Singapore Nurse Association, 2019-04-01
- Member of Singapore Nursing Board, 2005-07-01
Community Service & Volunteer Work
- Community Health Screening, 2019-08-18, 07:00, Limbang Shopping Centre
- Community Health Screening, 2019-07-25, 07:00, Lot One Shopping Centre
Professional Development
- 2025-07-01, National Geriatric Emergency Medicine Seminar 2025
- 2025-06-01, Data Analytics Bootcamp
- 2024-10-01, 20th Singapore International Stroke Conference
- 2023-03-01, Leadership Development Series: Self-Mastery, Leadership-Mastery and Group Mentoring
- 2023-02-01, Unlocking the Power of WE CARE
- 2022-07-01, HQSS Quality Forum 2022: Transforming Healthcare in the New Normal
- 2022-02-01, The Society for Emergency Medicine in Singapore (SEMS)
- 2020-10-01, Nurse Leaders Role Transition Programme
- 2020-09-01, EMPOWER Training Course for Palliative Care in the Emergency Department
- 2019-12-01, RCA workshop
- 2019-05-01, Fundamentals of Critical Care Nursing (FCCN)
- 2019-01-01, The Aspiring Leaders Programme
- 2019-01-01, Proud of Our Care
- 2018-09-01, 23rd Joint Malaysia-Singapore Nursing Conference 2018
- 2018-08-01, End-of-Life Care Nursing Education Consortium (ELNEC) Course
- 2018-03-01, Healthcare Quality Forum 2018
- 2018-03-01, NUH Long Stayer RIE
- 2018-01-01, NUHS way
- 2017-09-01, Nursing Management of Patients with PICC: Train the Trainer Course
- 2017-03-01, National Institutes of Health stroke scale: NIHSS
- 2017-03-01, Jurong Health Nursing Symposium: Building Capability for Quality and Safety
- 2017-01-01, Nursing QI leaders training
- 2016-11-01, The 7habits for highly effective people
- 2016-05-01, Managing challenging behaviours
- 2016-04-01, Ethical principles in research: how it relates to you & your patients
- 2016-01-01, Charge Nurse Course
- 2014-11-01, Advance Paediatric Life Support Course
- 2014-09-01, Critical Incident Stress Management
- 2014-08-01, JBI ConNECT + 5 steps to Evidence Based Practice course
- 2014-04-01, Team STEPPs Fundamental course
- 2014-04-01, Communication skills for managing difficult situation
- 2013-12-01, Legal & Ethical Issue in clinical practice
- 2012-06-01, NUHS Way 6S workshop
- 2011-06-01, Competency Assessment workshop
- 2011-06-01, Hazmat Medical Operator course
- 2011-06-01, Open Communication workshop
- 2010-11-01, Teambuilding for Nurses
- 2010-10-01, The 1st Disaster medical responder’s course
- 2010-07-01, Colleague Infusion Pump Version P1.5
- 2008-11-01, Registered Nurse Preceptorship Professional Development programme
- 2006-03-01, Venepuncture and Peripheral intravenous cannulation course
- 2006-02-01, Administration of intravenous medication course
- 2005-10-01, NHG Foundation course
- 2005-08-01, Put Customer First through CARE
Nursing Employment
- 2024-07-01, present, National University Hospital, Nurse Clinician I
- 2020-07-01, 2024-06-30, National University Hospital, Nurse Clinician II
- 2016-07-01, 2020-06-30, National University Hospital, Assistant Nurse Clinician, Assume the role as charge nurse or deputy nurse manager: manage nursing assignment and manpower, manage PR issue, ensure nursing care is carrying out smoothly to enhance patient’s safety., Resource person, PICC, NIHSS, OneSAFE, Massive Transfusion Protocol Nurse (MTP Nurse)
- 2014-07-01, 2016-06-30, National University Hospital, Senior Staff Nurse I
- 2012-07-01, 2014-06-30, National University Hospital, Senior Staff Nurse II
- 2007-07-01, 2012-06-30, National University Hospital, Staff Nurse I
- 2005-07-01, 2007-06-30, National University Hospital, Staff Nurse II
Quality Awards
- EQUIP Award, Save Time! Save Brain! Increasing the percentage of EMD Door-To-Groin-Puncture Time, 2024-11-01, National University Hospital
- Incredible Care QIX project - Recognition Award, Implementing Multi-faceted Fall Prevention Strategies to Reduce Fall Incidents Among P2 EMD Adult Patients, 2024-09-01, National University Hospital
- Incredible Care QIX project - Recognition Award, Reducing inpatient admission and 72-hours reattendances to the ED for our geriatric patient, 2024-01-01, National University Hospital
- QIP Recognition Award, Reducing Needle Stick Injuries in EMD, 2022-08-01, National University Hospital
- STARS @NUH Awards 2021: Quality, Excellence & Innovation Award EMD, 2021-08-01, National University Hospital
- QIP Recognition Award, Implementation of Purple Tag to reduce incidences of inserting intravenous cannulation, performing blood taking and blood pressure on patient’s affected arm with AVF, PICC or Mastectomy site, 2021-03-01, National University Hospital
- QIP Merit Award, Long stayer RIE, 2019-11-01, National University Hospital
- QIP Recognition Award, Improving the 1st ECG performed time for patients presenting with chest pain from P3 walk-in cases, 2019-03-01, National University Hospital
- QIP Recognition Award, To improve the efficiency of patient’s transfer (HRM cases) and handover from EMD to Operation Theatre from 40 minutes to 20 minutes by August 2018, 2019-03-01, National University Hospital
Service Awards
- Nurses’ MERIT Awards 2021, 2021-07-01, Ministry of Health, Singapore
- Long Service Award-15th Year, 2021-02-01, National University Hospital
- Long Service Award-10th Year, 2016-01-01, National University Hospital
- Nurse Preceptor Award, 2014-07-01, National University Hospital
- Long Service Award-5th Year, 2011-01-01, National University Hospital
Commendation Awards
- COVID-19 Commendation Medal, Prime Minister Office Singapore
- COVID-19 Resilience Medal, Prime Minister Office Singapore
- Dormitory Operations during COVID-19, National University Hospital
Nursing Committee
- Nursing Quality Workgroup, 2024-01-01, 2025-12-31
- Workload Acuity Champion, 2024-01-01, 2025-12-31
- Ensure Safer System (ESS) workgroup, 2023-01-01, present
- Co-Chair of Nursing Quality Council, 2022-01-01, 2023-12-31
- EMD Quality and Safety workgroup, 2020-07-01, present
- Member of Nursing Quality Council, 2019-01-01, 2011-12-31
- Member of EMD Cluster Council, 2019-01-01, 2023-12-31
Spoken Languages
- English
- Mandarin
- Cantonese
Personal Information
- Date of Birth: 21 June 1982
- Gender: Female
- Nationality: Chinese, Singaporean
- Marital Status: Married
- ID Type: NRIC
- ID Number: S8261032D
Publications
- Improving the Efficiency of Patient’s Transfer and Handover from Emergency Medicine Department to Acute Medical Unit, Singapore Healthcare Management, 2019, Poster
- Multidisciplinary Huddles to Improve Patient Safety in a Tertiary Teaching Hospital, Healthcare Quality Society of Singapore, 2018, Poster, Best Poster
Timeline
Nurse Clinician I
National University Hospital
07.2024 - Current
Nurse Clinician II
National University Hospital
07.2020 - 06.2024
Assistant Nurse Clinician
National University Hospital
07.2016 - 06.2020
Senior Staff Nurse I
National University Hospital
07.2014 - 06.2016
Senior Staff Nurse II
National University Hospital
07.2012 - 06.2014
Staff Nurse I
National University Hospital
07.2007 - 06.2012
Staff Nurse II
National University Hospital
07.2005 - 06.2007
Advanced Diploma - Nursing (Emergency)
Nanyang Polytechnic
Diploma - Nursing
Nanyang Polytechnic
Bachelor of Science - Nursing
Curtin University Singapore