Zevan Chung
Summary
Excelling in customer service and suggestive selling. Enhanced beverage sales through expert knowledge of drink recipes while fostering teamwork and collaboration. Committed to maintaining high safety standards and delivering exceptional guest experiences, resulting in increased client satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Banquet Bartender
Conrad Singapore Orchard
02.2024 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Set up glassware, liquor, and other necessary supplies for special events.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Increased beverage sales by demonstrating extensive knowledge of drink recipes and suggesting popular cocktail choices.
- Maintained safety standards by following proper sanitation procedures for glassware, utensils, and work surfaces.
- Promoted positive customer experiences with attentive service, engaging conversations, and strong problem-solving skills.
Education
High School Diploma -
Institute of Technical Education , Central
SingaporeSkills
- Customer service
- Efficient multitasking
- Reliability and punctuality
- Stress tolerance
- Professional appearance
- Suggestive selling
- Communication
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Hospitality and guest service
Timeline
Banquet Bartender
Conrad Singapore Orchard
02.2024 - Current
High School Diploma -
Institute of Technical Education , Central
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