Microsoft Dynamic 365 CRM
Zen Young Koh
Fresh-Graduate
Summary
Motivated fresh-graduate with experience in Business Development, bringing 2-years of internship experience in diverse industries. Business development and social media expert versed in quickly mastering new concepts and technologies to drive successful market development. Thrives on challenge and competition.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Business Development Associate
Amusic Rights Management
01.2022 - Current
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Developed business pipeline using cold and warm techniques.
- Networked among international music publishing companies and community organizations to develop leads and generate business.
- Expanded business through effective market research (primary & secondary research)
Business Development Intern
Shopee
01.2021 - 11.2021
- Collaborated with teammates to develop B2B sales presentations to external stakeholders.
- Developed knowledge of e-commerce solutions and services to support client acquisition.
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
- Collaborated with local government to execute business digitalization project.
Marketing Intern
Barramundi Asia
06.2020 - 08.2020
- Scheduled social media postings to advertise products and generate site traffic.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Developed email campaigns, and social media content.
- Creation of written, video and image content for marketing channels.
Marketing Intern
Surecatch World
12.2019 - 01.2020
- Created documentation outlining market research findings for use by marketing manager to make decisions about foreign market entry plans.
- Wrote engaging and successful marketing, advertising, and website copy.
- Developed video, writing and image content for media relations and social media posts.
Education
Bachelor's of Business - Banking & Finance: International Trade
Nanyang Technological University
Singapore 08.2018 - 06.2022
High School Diploma -
Oak Park High School
United States 08.2010 - 05.2014
Skills
Cold & Warm Lead Generation
Strategic planning using qualitative research data
CRM account servicing with Microsoft Dynamic 365 & Salesforce
B2B sales in digital solutions
International and emerging market research through primary and secondary research methods
Trade shows and events networking
Software
Salesforce
Microsoft Office Suite
Adobe Premiere Pro
Google Office Suite
Final Cut Pro X
Hobbies
In my free time, I enjoy going fishing on my kayak, listening to rap music, dance, skateboarding, and playing PUBG Mobile.
Timeline
Business Development Associate
Amusic Rights Management
01.2022 - Current
Business Development Intern
Shopee
01.2021 - 11.2021
Marketing Intern
Barramundi Asia
06.2020 - 08.2020
Marketing Intern
Surecatch World
12.2019 - 01.2020
Bachelor's of Business - Banking & Finance: International Trade
Nanyang Technological University
08.2018 - 06.2022
High School Diploma -
Oak Park High School
08.2010 - 05.2014