Zeenat Zahir
Summary
Results-driven HR Professional helping organizations improve operational efficiency, team productivity and employee motivation. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Possessing 19 years of related experience and passion for contributing to business success.
Overview
19
19
years of professional experience
15
15
Years in Core HR
13
13
Years in Leadership
Work History
Management Consultant
ZUNOKS Consulting
01.2020 - Current
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
Head of Talent Management & HR Strategy
Grameenphone Ltd. (Telenor Bangladesh)
08.2018 - 12.2019
- Eliminated process lags with quick processing of [Type], [Type] and [Type] actions.
- Implemented [Type] and [Type] sourcing strategies to identify high-quality candidates.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Worked alongside global business leader to deploy new training strategies.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Improved performance management system and introduced [Type] program to develop future leaders.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Oversaw business-wide changes to modernize procedures and organization.
- Evaluated product development strategies and prepared alternative approaches to exceed goals.
Divisional HR Business Partner
Grameenphone Ltd. (Telenor Bangladesh)
06.2012 - 07.2018
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Implemented [Type] and [Type] sourcing strategies to identify high-quality candidates.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Collaborated with leadership to assess and improve policies across board.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Facilitated communication and coordination between employees and management by [Action].
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
- Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
Employee Relations Director
Grameenphone Ltd.
06.2011 - 05.2012
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
- Processed new hires, transfers and separations.
- Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
- Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and [Type] policies.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Directed onboarding and training for over [Number] new [Type] employees each year, keeping company operations smooth and production efficient with skilled candidates.
- Automated office operations while managing client correspondence, record tracking and data communications.
Education
MBA - Global Executive MBA
Rotman School of Management, University of Toronto
Toronto, Canada06.2022
MBA - Global Executive MBA
SDA Bocconi School of Management
Milan, Italy06.2022
Post Graduate Diploma - Supply Chain Management
ISCEA
USA04.2022
MBA - Human Resources, Marketing
North South University
Dhaka, Bangladesh12.2007
BBA - HR And Management
North South University
Dhaka, Bangladesh12.2003
Skills
- Organizational Design
- Talent Management
- Change Management
- Leadership Assessment
- Cultural Transformation
- Business Strategy Development
Certification
1. PRINCE 2
2. Hay Job Evaluation
3. Post
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