ZARIFAH ZAINAL
Summary
Adept Dental Assistant with proven expertise in digital X-ray proficiency and exceptional team collaboration skills. At ORACARE, significantly enhanced patient satisfaction and office efficiency through meticulous treatment room setup and infection control. Renowned for professionalism and a strong commitment to oral hygiene education, consistently receiving positive feedback from both patients and colleagues.
Overview
3
3
years of professional experience
Work History
DENTAL ASSISTANT
ORACARE (FAMILY DENTAL CENTRE)
08.2024 - Current
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient x-rays and images for dentist review.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, alginate , casts and impressions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
DENTAL ASSISTANT
GARDEN DENTAL
09.2022 - 01.2024
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Verified patient insurance eligibility and benefits.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared and sterilized instruments and materials for use by dentists.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Monitored patient comfort and safety during dental procedures.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
DENTAL ASSISTANT
UNITY DENTAL CLINIC
02.2022 - 09.2022
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments procedures daily.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Explained treatment procedures and instructed patients on home care guidelines.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
INTERMEDIATE IN DENTAL ASSISTING
Q&M COLLEGE OF DENTISTRY
SINGAPORE04.2023
WPLN
NTUC
SINGAPORE01.2017
MEDICAL MANUFACTURING TECHNOLOGY
ITE COLLEGE CENTRAL
SINGAPORE01.2017
Secondary Education
ZHONGHUA SECONDARY SCHOOL
SINGAPORE01.2014
PRIMARY EDUCATION
ROSYTH PRIMARY SCHOOL
SINGAPORE01.2010
Skills
- Dental impressions
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- Appointment Scheduling
- Professionalism and Etiquette
- Team Collaboration
- Infection control proficiency
- Dental Material Handling
- Oral hygiene education
- CPR/AED
- Customer Service
- Disinfecting rooms and equipment
Timeline
DENTAL ASSISTANT
ORACARE (FAMILY DENTAL CENTRE)
08.2024 - Current
DENTAL ASSISTANT
GARDEN DENTAL
09.2022 - 01.2024
DENTAL ASSISTANT
UNITY DENTAL CLINIC
02.2022 - 09.2022
INTERMEDIATE IN DENTAL ASSISTING
Q&M COLLEGE OF DENTISTRY
WPLN
NTUC
MEDICAL MANUFACTURING TECHNOLOGY
ITE COLLEGE CENTRAL
Secondary Education
ZHONGHUA SECONDARY SCHOOL
PRIMARY EDUCATION
ROSYTH PRIMARY SCHOOL
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