Zakiah Jabar

I am highly skilled professional with a strong background in customer care and data entry. With extensive experience as a Senior Premier Customer Care Representative at Federal Express Singapore, I have provided exceptional service to high-revenue companies specializing in cold chain shipment. I have a proven track record of monitoring and tracking shipments, resolving issues, and ensuring on-time delivery. I am adept at collaborating with specialist teams and sales teams to address and resolve shipment-related problems. I am highly organized and detail-oriented, with proficiency in MS Office. My previous experience as a Patient Service Assistant at Changi General Hospital demonstrates my adaptability, teamwork, and communication skills. I have a strong commitment to accuracy and attention to detail, ensuring the integrity of patient information. I am seeking opportunities to utilize my skills in data entry and customer care, and I believe that my adaptability and strong communication skills would make me a valuable asset to any team.