ZAIRULRIZAL ZAINAL
Summary
Energetically driven and adaptable, I leveraged my problem-solving abilities and preventive maintenance skills at Passenger Service driver to enhance operational efficiency and customer satisfaction. My hands-on experience in diverse roles, from Building Maintenance Technician, IT Technician to Apprentice Diesel Mechanic, showcases a commitment to safety and continuous learning. My collaborative spirit and technical acumen have consistently contributed to workplace improvements and team success.
Overview
31
31
years of professional experience
Work History
E-Hailing Driver
GRAB MALAYSIA
05.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- REPORT TO CUSTOMER SERVICE ASSISTANT
Building Maintenance Worker
ASIA PACIFIC UNIVERSITY
04.2011 - 09.2014
- Installed new locks, door handles, and door closers.
- Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
- Improved building safety by conducting regular inspections and addressing potential hazards promptly.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Ensured compliance with local building codes and regulations during all maintenance activities performed onsite.
- Followed preventive maintenance schedule to support building systems functionality.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- REPORT TO BUILDING MANAGER
IT Technician
SRI CEMPAKA SCHOOL SDN BHD
07.2002 - 07.2004
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and etc.
- REPORT TO IT MANAGER
Ordinary Seaman/GP Engine Crew
PETRONAS TANKERS SDN BHD
10.1997 - 01.2001
- Supported vessel''s maintenance tasks by painting, chipping rust, greasing machinery, and conducting routine inspections to extend the ship''s lifespan.
- Enhanced communication among crew members by providing clear instructions and utilizing effective hand signals during deck operations.
- Contributed to smooth sailing by assisting in the proper loading, securing, and unloading of cargo.
- Demonstrated adaptability by quickly learning new tasks and filling various roles as needed during busy periods or crew shortages.
- Promoted environmental conservation efforts with proper disposal of waste materials according to MARPOL regulations.
- Ensured vessel cleanliness and hygiene by participating in daily cleaning routines, including sweeping, mopping, and scrubbing decks.
- Assisted officers with vessel stability calculations for optimal balance during loading/unloading operations of cargo or fuel transfers.
- Reduced accidents on board through adherence to established safety procedures while working with heavy machinery and hazardous materials.
- Aided in mooring operations by handling lines, winches, capstans, and other related equipment to secure vessels to docks or other ships safely.
- Contributed to a positive work environment by maintaining professionalism and fostering collaborative relationships among crew members.
- Participated in emergency drills to ensure preparedness for various crisis situations including fires, man overboard incidents, and abandon ship scenarios.
- Increased team cohesion with strong interpersonal skills during long voyages at sea.
- REPORT TO 2nd ENGINEER
SMT Machine Operator
MSE Mitsumi Electric
04.1994 - 02.1996
- Demonstrated adaptability, adjusting quickly to changes in production schedules or unexpected equipment malfunctions without compromising output targets.
- Participated in ongoing training sessions to stay current with industry advancements and best practices for SMT operations.
- Mentored junior operators on proper SMT machine operation techniques and best practices, fostering a positive team dynamic and promoting skill development.
- Assisted engineering teams in developing new processes or refining existing ones for continuous improvement initiatives.
- Improved product quality with strict adherence to IPC standards during the assembly process.
- Upheld a high standard of cleanliness throughout workstation areas, reducing risks associated with contamination or electrostatic discharge damage.
- Reduced machine downtime by troubleshooting and repairing SMT equipment swiftly and accurately.
- Streamlined workflow processes through effective communication with team members and supervisors.
- Maintained a safe work environment, adhering to safety protocols and guidelines at all times.
- Facilitated smooth transitions during shift handovers, providing comprehensive updates on machine status and pending tasks to incoming operators.
- REPORT TO SHIFT SUPERVISOR
Apprentice Diesel Mechanic
SEMBAWANG SHIPYARD LTD
04.1993 - 12.1993
- Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
- Maintained a safe working environment by adhering to OSHA guidelines and company safety protocols during all repair tasks.
- Contributed to a positive workplace culture by collaborating effectively with colleagues, sharing knowledge, and supporting ongoing skill development.
- Attend theoretical and practical classes conducted by ITE
- Supported shop efficiency by keeping workspaces clean, organized, and well-maintained on a daily basis.
Education
National Trade Certificate 3 - Diesel Marine Fitter
INSTITUTE OF TECHNICAL EDUCATION
Sembawang Shipyard Training CentreSIJIL PELAJARAN MALAYSIA - THIRD GRADE
SEGAMAT HIGH SCJOOL
SEGAMAT, JOHOR, MALAYSIA12.1992
Skills
- Willing to learn
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Safety awareness
- Hand and power tools
- Equipment Installation
- Tool management
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Driving & licensing
Competent Driving License
Motorcar class D
Motorcycle class B2
Vocational Driving License
Passenger Service License
I.T literacy
Basic computer handling
Microsoft Office
- Word
- Excel
- Powerpoint
Basic Android application knowledge
Timeline
E-Hailing Driver
GRAB MALAYSIA
05.2018 - Current
Building Maintenance Worker
ASIA PACIFIC UNIVERSITY
04.2011 - 09.2014
IT Technician
SRI CEMPAKA SCHOOL SDN BHD
07.2002 - 07.2004
Ordinary Seaman/GP Engine Crew
PETRONAS TANKERS SDN BHD
10.1997 - 01.2001
SMT Machine Operator
MSE Mitsumi Electric
04.1994 - 02.1996
Apprentice Diesel Mechanic
SEMBAWANG SHIPYARD LTD
04.1993 - 12.1993
National Trade Certificate 3 - Diesel Marine Fitter
INSTITUTE OF TECHNICAL EDUCATION
SIJIL PELAJARAN MALAYSIA - THIRD GRADE
SEGAMAT HIGH SCJOOL
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