Zainal Mohamad
Summary
Skilled Technologist with a proven track record at National Environmental Agency, enhancing system efficiency and client satisfaction. Expert in hardware maintenance and customer relations, I significantly improved service delivery through innovative solutions and effective communication. Demonstrated ability in machine learning and quality control, ensuring high standards in technology and pest management services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technologist
National Environmental Agency
04.2024 - Current
- Assisted with deployment issues by clarifying user questions and identifying problems.
- Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
- Provided technical and functional recommendations based on project requirements.
- Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
Pest Control Technician
Rentokil Initial
09.2012 - 02.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Education
N Level - Technical
Springfield Secondary School
01.2000
PSLE - Curriculum And Instruction
Yumin Primary School
01.1994
Skills
- Patient instruction
- Hardware maintenance
- Machine learning
- Quality control guidelines
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
Certification
ITE joint Pest management course (Technician)
Timeline
Technologist
National Environmental Agency
04.2024 - Current
Pest Control Technician
Rentokil Initial
09.2012 - 02.2024
ITE joint Pest management course (Technician)
N Level - Technical
Springfield Secondary School
PSLE - Curriculum And Instruction
Yumin Primary School
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