Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zainal Mohamad

Summary

Skilled Technologist with a proven track record at National Environmental Agency, enhancing system efficiency and client satisfaction. Expert in hardware maintenance and customer relations, I significantly improved service delivery through innovative solutions and effective communication. Demonstrated ability in machine learning and quality control, ensuring high standards in technology and pest management services.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Technologist

National Environmental Agency
04.2024 - Current
  • Assisted with deployment issues by clarifying user questions and identifying problems.
  • Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
  • Provided technical and functional recommendations based on project requirements.
  • Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.

Pest Control Technician

Rentokil Initial
09.2012 - 02.2024
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.

Education

N Level - Technical

Springfield Secondary School
01.2000

PSLE - Curriculum And Instruction

Yumin Primary School
01.1994

Skills

  • Patient instruction
  • Hardware maintenance
  • Machine learning
  • Quality control guidelines

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.

Certification

ITE joint Pest management course (Technician)

Timeline

Technologist

National Environmental Agency
04.2024 - Current

Pest Control Technician

Rentokil Initial
09.2012 - 02.2024

ITE joint Pest management course (Technician)

N Level - Technical

Springfield Secondary School

PSLE - Curriculum And Instruction

Yumin Primary School
Zainal Mohamad