Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daeng Nor Nadhirah Binte Mohd Shah

Daeng Nor Nadhirah Binte Mohd Shah

Summary

Dynamic and adaptable professional with a proven track record at Lady M Cake Boutique, excelling in customer service and multitasking. Recognized for enhancing guest experiences while managing high-pressure situations. Strong communicator skilled in inventory management and team collaboration, consistently achieving sales targets through effective problem-solving and attention to detail.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

8
8
years of professional experience

Work History

Full Timer

Baby Spa Pte Ltd
01.2018 - 01.2022
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Trained to handle and care for babies, including providing soothing massages to promote comfort and relaxation.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Beauty Advisor

Loccitane
09.2019 - 03.2020
  • Educate customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Operated advanced machinery to conduct skin and hair assessments, providing detailed reports for clients

Full Timer (Road Show Event)

Puma
11.2015 - 11.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and set up booth displays for apparel, ensuring an attractive and functional presentation.
  • Effectively communicated with customers to understand and address their needs, providing excellent service and support.

Assistant Manager

Lady M Cake Boutique
10.2013 - 10.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Prepared and served cakes, ensuring proper portioning and aesthetic presentation.
  • Prepared and served high-quality coffee beverages, maintained a clean and organized work environment, and provided excellent customer service.
  • Supervised and coordinated staff to ensure efficient operations.
  • Organized team meetings and created staff rosters to ensure optimal coverage.
  • Managed the ordering and inventory of cakes to maintain stock levels.

Full Timer

Miniso
03.2015 - 07.2015


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Conducted regular stock counts and assisted in inventory management to ensure product availability.
  • Operated the cashier system, processed transactions accurately, and provided efficient customer service.
  • Compiled and submitted reports on sales performance to track progress toward meeting targets.

Education

N Level -

Yishun Secondary School
Singapore
12-2013

PSLE -

Greenwood Primary School
Singapore
12-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Organizational skills

Languages

English
Malay

Timeline

Beauty Advisor

Loccitane
09.2019 - 03.2020

Full Timer

Baby Spa Pte Ltd
01.2018 - 01.2022

Full Timer (Road Show Event)

Puma
11.2015 - 11.2017

Full Timer

Miniso
03.2015 - 07.2015

Assistant Manager

Lady M Cake Boutique
10.2013 - 10.2015

N Level -

Yishun Secondary School

PSLE -

Greenwood Primary School

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Daeng Nor Nadhirah Binte Mohd Shah