Summary
Work History
Education
Skills
Languages
Timeline
Generic

Zafri Mirza

Summary

Proven leader in banquet operations, adept at team management and enhancing guest satisfaction through meticulous event execution at Service Star Collective. Leveraged staff leadership and banquet setup skills to refine operational procedures, consistently delivering quality experiences. Known for reliability and a readiness to embrace new challenges, significantly improving client feedback processes. Looking to spend my free time working . Able to work 6 days a week.

Work History

Banquet

Service Star Collective
11.2023 - 12.2023
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Conducted post-event follow-ups and gathered client feedback which helped refine operational procedures based on valuable insights.

Education

N Level - N Level

Swiss Cottage Secondary School
Bukit Batok
09.2024

Skills

  • Team Management
  • Banquet Setup
  • Team member development
  • Staff Leadership
  • Responsible
  • Always on time
  • Ready to venture into new things

Languages

Malay
Advanced (C1)
English
Bilingual or Proficient (C2)

Timeline

Banquet

Service Star Collective
11.2023 - 12.2023

N Level - N Level

Swiss Cottage Secondary School
Zafri Mirza