ZAFRAN HAMZAH
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Lift Technician
Newsteps Private Limited
09.2021 - 01.2022
- Created and followed detailed maintenance schedules for equipment, resulting in 80% increase in equipment lifetime.
- Supervised maintenance functions, working collaboratively with crews on upkeep and repairs.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Drove operational improvements which resulted in savings and improved profit margins.
- Improved operations through consistent hard work and dedication.
- Performed Lift Enhancement programme installation of Rope Gripper, Traction Motor etc.
National Service
Singapore Armed Forces
08.2019 - 08.2021
- 17th mono intake 6SIR
- Went to SCS
- Looked up by peers and and respected as a leader
- Participated in NDP 2020
- Participated in ATEC stage 2 Final
- Attained Corporal First Class
Full Time Barista
Starbucks
11.2017 - 12.2018
- Handling day to day sales and engage in customer service
- Team player
- Stock taking
- Attended coffee master course and attained black apron
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Cabin Crew
Scoot PTE LTD
02.2022 - 01.2023
- Checked personnel for proper uniforms and safety equipment.
- Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Checked whether personnel completed required duties and responsibilities during respective shifts.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Retail Sales Associate
Cotton On Kids
11.2015 - 11.2017
- Cashiering and handling task as full timer such as ensuring store is being racked up at all times and all clothes are neatly fold on table
- Engage in customer needs such as sizes and enquiries
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Logged reports, expenses, receipts and sales documents into digital database.
- Supported efficient and timely replenishment of sales floor merchandise.
- Achieving KPI Goals increasing in 10% daily across stores islandwide
Promoter
Caterpillar CAT footwear
11.2014 - 12.2014
- Promoting luggage's and footwear and upselling as many items as possible.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
Education
Diploma - Design And Visual Communications
Lasalle College of The Arts
Singapore02.2023
Nitec - Visual Communication
Institute of Technical Education
Singapore01.2017
CGE N Level -
Hua Yi Secondary School
Singapore01.2014
PSLE -
Corporation Primary School
Singapore01.2011
Skills
- Clear Communication
- Critical Thinking
- Task Concentration
- Willing to Learn
- Shift Assignment Accountability
- Employee Performance
- Active Learning
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Upper intermediate (B2)
Timeline
Cabin Crew
Scoot PTE LTD
02.2022 - 01.2023
Lift Technician
Newsteps Private Limited
09.2021 - 01.2022
National Service
Singapore Armed Forces
08.2019 - 08.2021
Full Time Barista
Starbucks
11.2017 - 12.2018
Retail Sales Associate
Cotton On Kids
11.2015 - 11.2017
Promoter
Caterpillar CAT footwear
11.2014 - 12.2014
Diploma - Design And Visual Communications
Lasalle College of The Arts
Nitec - Visual Communication
Institute of Technical Education
CGE N Level -
Hua Yi Secondary School
PSLE -
Corporation Primary School
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