Zafini Zulkhairi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Footlocker
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Anothersole
03.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered questions about store policies and addressed customer concerns.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
Retail Sales Associate
IUIGA
02.2022 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Service Crew Member
Dunkin Donuts
10.2021 - 01.2022
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling over $800 in cash daily.
Education
High School Diploma -
Institute of Technical Education
College West01.2025
Skills
- Suggestive Selling
- Traffic Calming
- Time Management
- Positive Customer Engagement
- Available Nights, Weekends and Holidays
Languages
Malay
Advanced (C1)
English
Advanced (C1)
Timeline
Retail Sales Associate
Footlocker
07.2023 - Current
Retail Sales Associate
Anothersole
03.2022 - 06.2023
Retail Sales Associate
IUIGA
02.2022 - 03.2022
Service Crew Member
Dunkin Donuts
10.2021 - 01.2022
High School Diploma -
Institute of Technical Education
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